Introducing Salesforce AppExchange Chat
Salesforce customers around the world rely on the Salesforce AppExchange. It’s a trusted marketplace offering 4,000+ solutions for every business challenge. Many people browse the AppExchange to explore apps, read product reviews, and request demos. It’s an indispensable resource for extending Salesforce within any organization and solving modern business problems.
As the conversational marketing platform that’s purpose-built for Salesforce, we’re excited to be powering the Salesforce AppExchange Chat pilot program, which is now live on the Salesforce AppExchange with select partners.
For the duration of the pilot program, AppExchange visitors can have real-time conversations with live experts on select Salesforce partner listings — like Vonage, Conga, HelloSign by Dropbox, nCino, OwnBackup, Copado, SMS Magic, 360 SMS, and more. This means visitors can get immediate answers to their questions and make quicker business decisions.
Gone are the days of phone tag and back-and-forth emails. AppExchange visitors don’t even need to leave the listing to get their questions answered. Instead, they simply click-to-chat the bottom right corner to instantly start a conversation.
With AppExchange Chat, everybody wins:
Update! Our co-founder Kraig Swensrud hosted an AppExchange tech talk this week and showed a live demo of how AppExchange Chat works for sales teams who are trying to have more conversations, generate more leads, and create more opportunities from the traffic on their AppExchange listing.
If you have additional questions, we’d love to talk with you. Feel free to live chat us directly on our AppExchange listing or right here on our website. If you’re interested in having AppExchange Chat on your own AppExchange listing, please contact your Salesforce Partner manager for additional information on the next phase of the program.