Solutions Engineer (Sales Engineer)

Remote Available (USA or Canada)

The Opportunity

Qualified Solutions Engineers act as the tip of the spear for our Go-to-Market (GTM) team. SEs are focused on delivering world-class product demonstrations, driving product development based on market feedback, and building scalable solutions for the entire GTM team. You’ll work closely with Account Executives, but you’ll also partner with Customer Success Managers and Support to figure out where gaps are and how they may be filled by collaborative efforts.

We’re looking for an A+ player that will help make the most of the incredible market opportunity that lies ahead. Your work will be critical for the success of our customers and our company. And you’ll love doing it with us along the way!

What You’ll Be Doing:

  • Showcasing Qualified to prospective customers with world-class product demonstrations
  • Become a subject matter expert on Qualified’s capabilities, customer stories, and best practices
  • Build a deep understanding of Salesforce architecture, marketing automation, data enrichment, and other high-leverage technologies
  • Own the technical discovery and qualification process for Qualified prospects and provide guidance on technical deal strategy
  • Partner with Account Executive teams to identify customer business goals, needs, and pains
  • Provide technical responses to Security Questionnaires
  • Write technical blog content about Qualified capabilities
  • Act as the voice of the customer by translating, aggregating, and representing product feedback to the Product and Engineering teams
  • Monitor industry news on technology products, partners, and competitors to ensure you and your team provide a deep ecosystem expertise

Your Skills

Relevant professional experience

  • 3+ years of relevant Solutions Engineering experience required. Bonus for experience in Salesforce, marketing automation, and data enrichment
  • Documented programming experience
  • This can be frontend or backend programming languages. Apex is a bonus!
  • Excellent communication skills
  • You can easily relate complicated concepts to non-technical people while maintaining the ability to speak credibly to highly technical people. You hear customer pains and excel at root-cause analysis in real time.
  • Solution sales driven
  • Examples of pragmatic solutions to a complex set of customer requirements that lead to winning the deal.
  • Polished presenter
  • You feel comfortable leading presentations and demos of our platform to large groups, both technical and non-technical.
  • Understands business value
  • You tie business problems to Qualified’s technical solutions and understand technology value propositions.
  • Fast learner
  • You have a proven capacity to quickly absorb new concepts and technologies.
  • Thrives under pressure
  • You perform well under uncertain, high pressure, and high impact conditions.

About Qualified

Qualified is the #1 conversational sales and marketing platform for Salesforce, on a mission to disrupt how B2B companies meet with their buyers.

Headquartered in San Francisco, Qualified was founded in 2018 by serial entrepreneurs Kraig Swensrud (former CMO of Salesforce.com) and Sean Whiteley, a duo with a proven track record in enterprise software. Their first company, search marketing firm Kieden, was acquired by Salesforce in 2006, Their second company, online survey and customer experience platform GetFeedback, was acquired by Campaign Monitor in 2014, and later acquired by SurveyMonkey in 2019. Qualified is an early-stage, fast-paced, fast-growing startup in the SOMA area of San Francisco. The company has raised $68M in venture funding, and is backed by Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures.

Qualified has three main values that are carried throughout everything they do: 

Customers First, Always: Prioritize the customer above everything else. Build a product that our customers love. Establish ourselves as their trusted advisor and do “whatever it takes” to make them successful. Only when our customers win do we win.

One Team: We’re all in this together with a shared goal: grow the business. Work as a team, win as a team. Collaborate, strategize, and brainstorm across departments to deliver A+ work.

Think Big, Move Fast:  We’re defining a new category. Fast-paced innovation is the name of the game. We look forward. We reimagine. We throw out new ideas. We test things. We move quickly. We challenge the norm. We don’t settle for the status quo.

On the heels of their Series B financing, Qualified is looking to grow the team so that they can do even more, even faster; they’re focused on delivering our customers more innovation, additional services, an expanded product portfolio, and even deeper ties into the Salesforce CRM platform. Qualified is looking for folks that are fired up about joining a fast-paced, fast-growing company that is doing big things. 

Diversity & Inclusion

Qualified is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

Apply now