Whether you're chatting with your visitors in live chat or styling your experiences, Qualified offers a few styles to format your text and add personality to your conversations. In this article, we'll go over the styles that are available to you within Qualified.
Bold
This is my **very important** text.
This is my very important text.
Italics
I *really* need to have my text italicized.
I really need to have my text italicized.
Bold Italics
This text is ***really important***.
This text is really important.
Centering Headers
# This symbol before my text centers my header..png)
You'll want to note that this option only works for those messages that appear before your Qualified messenger is opened.
Line Break
To create a line break, just hold the 'shift' key and press 'enter' while in your live chat window or experience.
Emojis
Add emojis to your experience or live chat by placing your cursor where you'd like to enter an emoji. Next, hold down the control + command + space bar keys on a Mac or, on a Windows machine, press Win+. or Win+; on your keyboard. Hold the Windows key down and press either the period (.) or semicolon (;) key.
Once the emoji keyboard appears, select the emoji you'd like to add to your message.
GIFs and Images
Everyone loves a good animated GIF, and www.giphy.com is the source for thousands of great animated GIFs that you can include in any of your messages. All you need to do is to find a Giphy link that matched the format shown below, and paste the link into your messenger, shortcut, or bot experience.
https://media.giphy.com/media/[GIPHY_ID]/giphy.gif
Or, add in your own personalized gif to customize your greeting like the one shown below:
Using Markdown for Sending Images
In addition to hyperlinks, you can use markdown syntax for sending images in the messenger. The format includes 3 parts: (a) an exclamation point, (b) some alt text surrounded by brackets, (c) the URL to the image surrounded by parentheses, as follows:
So an example image would look like this:
Placing an image using markdown will appear in the messenger, as shown below:
Using Markdown for Sending Clickable Images
In addition to sending images, you can use markdown syntax for sending clickable images in the messenger. Clickable images are great if you're sending something that you want the visitor to expand, such as an infographic. The format includes a combination of the link format and the image formats above, and looks like this:
[](hyperlink_to_your_destination.html)
.svg)
