When you create experiences in Qualified typically one of the first questions you’ll want to ask your visitors is for their email address. The email address of a visitor can tell you a lot about who the person is and where they are coming (especially when using Clearbit Enrichment to enrich your data).
In some cases, you will only want to collect business email addresses and exclude personal addresses such as gmail.com, yahoo.com, etc. Our chatbot ai can help with that. We’ll walk you through how to block these on an experience by experience basis below.
To get started, open up the experience that you’d like to edit in our chatbot builder or begin creating a new one. If you’re already asking for their email address, open this node and you’ll see an option to block personal addresses which you’ll want to make sure to check.
If you’re just starting the experience, select to add a new step in your experience and select the option to ask the visitor for their email address. Once you do this, you’ll then see the option to block personal email addresses.
Addresses We Block
Below is a list of personal email domains that we'll block when this option is turned on in your experience.
When a visitor tries to enter in their personal email address, our chatbot ai will be able to determine that it is a personal email address and adapt. Instead of the normal option, they'll instead see a message asking them to input a business address before they can continue on, as shown below.
Within the experience, our chatbot builder can help you block personal email addresses from coming in as leads on an experience by experience basis. Turning on this feature will block the personal email domains we've listed above and can be reversed at any time by clicking this option off in your experience builder. Qualified University can also help you with so much more. Do you have questions about our experience builder? Want to know more about our integrations? Or do you want to speak with us directly? We're more than happy to provide you with support every step of the way
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