The messenger is the component of Qualified that displays on your website when sales reps engage with qualified leads. It is also the place that is used for automated communication with visitors such as booking meetings and engaging with chat bots when your reps are not available.
It's important for the messenger to be on brand with your website, both in terms of the color scheme, your tone of voice, and your calls to action. The messenger can be configured in Settings > Messenger settings. There are a few settings within this page that will allow for you to customize your messenger to your brand:
As you make these changes we'll show you a live example of the changes on the right hand side of your screen so that you can adjust before going live.
Additionally, the messenger has a different look and feel when a lead is in conversation with one of your reps, or your automated chat bots. The settings area also shows you what this configuration will look like, so you can style accordingly.
Once you're done changing the look and feel of your messenger there are a few other areas you'll want to take a look at within the messenger page:
The messenger is the component of Qualified that displays on your website when sales reps engage with qualified leads. The messenger can be styled easily by navigating to Settings > Messenger Settings.