Enable and configure your personal sound alerts so you’re notified when high-intent visitors visit your website. Immediate notifications help you engage visitors quickly by responding to an inbound chat request or pouncing, reaching out proactively with information you know from the Visitor 360.
- Click the Settingsicon in the bottom-left corner of the Qualified app.
- Click Notifications.
- Select your Default Notification Sound from the upper drop-down menu.
- If your team uses voice alerts, check Enable voice alerts.
- Click Save in the top-right corner.
When you first set up your account, you must choose a default sound to receive audio notifications.
When Alerts are Triggered
Alerts are triggered when a visitor reaches a Send Alert step in an Experience.