When you create experiences in Qualified, typically one of the first questions you’ll want to ask your visitors is for their email address. The email address of a visitor can tell you a lot about who the person is and where they are coming from (especially when using Clearbit Enrichment to enrich your data).
In some cases, you will only want to collect business email addresses and exclude personal addresses such as gmail.com, yahoo.com, etc. Our chatbot AI can help with that. We’ll walk you through how to block these on an experience-by-experience basis.
Getting Started
To get started, open up the experience that you’d like to edit in our chatbot builder or begin creating a new one. If you’re already asking for their email address, open this node and you’ll see an option to block personal addresses which you’ll want to make sure to check.
If you’re just starting the experience, select to add a new step in your experience and select the option to ask the visitor for their email address. Once you do this, you’ll then see the option to block personal email addresses.
Email Domains Qualified Blocks
Below are the personal email domains that we'll block when this option is turned on in your experience.
Default
aol.com, att.net, comcast.net, facebook.com, gmail.com, gmx.com, googlemail.com, google.com, hotmail.com, hotmail.co.uk, mac.com, me.com, mail.com, msn.com, live.com, sbcglobal.net, verizon.net, yahoo.com, yahoo.co.uk, mailinator.com
Global
email.com, fastmail.fm, games.com /* AOL */, gmx.net, hush.com, hushmail.com, icloud.com, iname.com, inbox.com, lavabit.com, love.com /* AOL */, outlook.com, pobox.com, protonmail.ch, protonmail.com, tutanota.de, tutanota.com, tutamail.com, tuta.io, keemail.me, rocketmail.com /* Yahoo */, safemail.net, wow.com /* AOL */, ygm.com /* AOL */, ymail.com /* Yahoo */, zoho.com, yandex.com
United States
bellsouth.net, charter.net, cox.net, earthlink.net, juno.com
Britain
btinternet.com, virginmedia.com, blueyonder.co.uk, freeserve.co.uk, live.co.uk, ntlworld.com, o2.co.uk, orange.net, sky.com, talktalk.co.uk, tiscali.co.uk, virgin.net, wanadoo.co.uk, bt.com
Asia
sina.com, sina.cn, qq.com, naver.com, hanmail.net, daum.net, nate.com, yahoo.co.jp, yahoo.co.kr, yahoo.co.id, yahoo.co.in, yahoo.com.sg, yahoo.com.ph, 163.com, yeah.net, 126.com, 21cn.com, aliyun.com, foxmail.com
France
hotmail.fr, live.fr, laposte.net, yahoo.fr, wanadoo.fr, orange.fr, gmx.fr, sfr.fr, neuf.fr, free.fr
Germany
gmx.de, hotmail.de, live.de, online.de, t-online.de /* T-Mobile */, web.de, yahoo.de
Italy
libero.it, virgilio.it, hotmail.it, aol.it, tiscali.it, alice.it, live.it, yahoo.it, email.it, tin.it, poste.it, teletu.it
Russia
mail.ru, rambler.ru, yandex.ru, ya.ru, list.ru
Belgium
hotmail.be, live.be, skynet.be, voo.be, tvcablenet.be, telenet.be
Argentina
hotmail.com.ar, live.com.ar, yahoo.com.ar, fibertel.com.ar, speedy.com.ar, arnet.com.ar
Mexico
yahoo.com.mx, live.com.mx, hotmail.es, hotmail.com.mx, prodigy.net.mx
Canada
yahoo.ca, hotmail.ca, bell.net, shaw.ca, sympatico.ca, rogers.com
Brazil
yahoo.com.br, hotmail.com.br, outlook.com.br, uol.com.br, bol.com.br, terra.com.br, ig.com.br, itelefonica.com.br, r7.com, zipmail.com.br, globo.com, globomail.com, oi.com.br
What Visitors See
When a visitor tries to enter their personal email address, our chatbot AI will determine that it's a personal email address. Instead of the normal option, the visitor will instead see a message asking them to input a business address before they can continue on, as shown below.
Summary
Within the experience, our chatbot builder can help you block personal email addresses from coming in as leads on an experience-by-experience basis. Enabling this feature will block the personal email domains we've listed above and can be reversed at any time by clicking this option off in your experience builder.
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