Routing

Platform & Features

Visitor 360 & Visitor Fields

01
Configuring Visitor Fields
02
Visitor Fields and URL Parameters
03
Introduction to Qualified Reverse IP
04
Visitor Identification in Qualified
05
Using Clearbit with Your Visitor Fields
06
Visitor Field Validation
07
Populating Visitor Fields
08
Using Variable Tags to Prefill Your Visitor Fields
09
Variable Tag Library for Visitor Fields

Live Streams & Segments

01
Using Live Streams
02
Configuring Live Streams
03
Understanding the Live View
04
Creating Visitor Segments

Routing

01
Introduction to Routing Rules
02
Configuring Routing Rules
03
Viewing Visitor Routing History
04
Routing & Live Streams for Outreach

Alerts

01
Enable & Configure Alerts
02
Configuring Voice Alerts
03
Muting Sound Alerts
04
Configuring Slack Integration
05
Microsoft Teams Integration

Live Chat & Video

01
Going Available
02
Calling with Voice & Video
03
Using Shortcuts
04
Formatting in Live Chat
05
Hyperlinks in Live Chat
06
Offering the Meeting Booker in Live Chat
07
Transferring a Chat
08
Blocking Visitors
09
Identifying Bot Visitors

Qualified Meetings

01
Meeting Booker
02
Connecting Google Calendar & Microsoft Outlook Calendar
03
Org Calendar Settings & Groups

Qualified Voice

01
Initiating a Voice Call
02
Receiving a Voice Call

Qualified Anywhere

01
Qualified Mobile App Overview
02
Installing Qualified Mobile
03
Qualified Desktop App

Qualified for Advertising

01
Qualified for Advertising
02
Tracking Google Ads & LinkedIn Ads in Qualified
03
Tracking Ad Clickthroughs with UTMs

Trending Knowledge Articles

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Account & Setup
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Platform & Features
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Platform & Features
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Visitor Experiences
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Salesforce
Connecting Qualified to Salesforce
6
Qualified Signals
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