Best practice guides and videos to help you get the most out of Qualified
Using the Rep Performance Dashboard
In this guide, learn more about how you can get instant insight into your team's performance within Qualified.
Working as a Team
In this guide, learn how to break the status-quo and talk to every buyer on your website so they have a great experience.
Staffing Qualified Conversations
In this guide, learn tips for developing a live chat staffing strategy with your team.
Website Traffic Patterns and Volume
In this guide, you can get an understanding of how to appropriately allocate sales reps to "cover" the console based on web traffic data.
Compensating Your Sales Team
In this guide, learn how to compensate your sales teams to drive stronger performance in Qualified.
Coaching Your Team To Pounce
Learn how to coach and incentivize your team to pounce on prospects.
Onboarding New Team Members to Qualified
In this guide, learn how to make sure your newest sales reps are set up for success.
Sales Manager Bootcamp: Staffing & Structuring the Team (Full)
Day 1 of 3 for Sales Manager Bootcamp where we explore the best ways to staff and structure your team for Qualified.
Sales Manager Bootcamp: Calculating Your KPIs (Full)
Day 2 of 3 in Sales Manager Bootcamp where we explore how you should think about KPIs and metrics for evaluating your sales team.
Sales Manager Bootcamp: Coaching & Incentivizing Your Team (Full)
Day 3 of 3 at Sales Manager Bootcamp where we explore all things compensation and change management.
Getting Qualified To Stick: An Introduction to Change Management
In this guide, learn how you can help your sales team adopt Qualified by following the principles of Change Management.
Who Does What? Defining the Roles on Your Team
In this guide, learn about our different roles within our sales development team and why they work well with Qualified.
Living in the Future: The New Call To Action
In this guide, explore why the classic "let's find a time!" may not always be the right call to action.
What Should You Consider as You Think Staffing?
In this beginner's guide, learn a little bit about what you'll need to consider as you map out your plan to staff Qualified.
A Day in the Life of My Team
In this guide, hear from Qualified Sales Manager David Yang as he talks through a day in the life of a rep on his team.
Dedicated or Hybrid - What's the Difference?
In this guide, hear from Qualified's RevOps leader on why we've opted for a dedicated model here at Qualified.
Compensation at Qualified
In this guide, learn the in depth details of how we compensate sales reps at Qualified.
Key Performance Indicators at Qualified
In this guide, learn more about Qualified's internal sales team KPIs.
A Few Fun SPIFFs
In this guide, hear from our Sales Manager Daniel Regis about how he's thought about gamification for the sales team.
Your KPI Considerations
In this guide, hear from our success director Sterling on how you can think about performance metrics for your team.
The Tech Stack
In this guide, see how we think of Qualified as a part of our sales motion and also learn about what other tools we've complemented it with for our inbound team.
Telling Your Reps the Story
In this guide, learn more about a key component of rep adoption of Qualified.
Expert-led courses to help you grow your career and succeed with Qualified
Complete guided courses and earn certifications designed to both fit into your busy day and grow your career as a sales or marketing professional.
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