“”

Pricing

All plans include a dedicated team to ensure your ongoing success.  Not sure what you need? Talk to us and we'll customize a plan that's perfect for you.

GET PRICE QUOTE
GROWTH
Everything you need to start a conversational sales & marketing program. Grow pipeline & accelerate deals with live chat and chatbots.
Starting at
$
2,500
/mo
per month billed annually
Live Chat with Qualified Voice
Includes proactive and reactive live chat with VOIP, mobile, or landline voice calls directly through your website.
i
Build Custom Chatbots
Use Qualified's drag-and-drop builder to create complex chatbots with ease that integrate to your corporate systems.
i
Qualified Visitor 360
A 360-degree view of all known information about a visitor and their company, powered by Qualified and all of your integrated apps.
i
Qualified Live View
Watch visitors browse your site in real time with a complete timeline and history of browsing activity.
i
Capture and Qualify Leads
Use both chatbots and live chat to capture Leads, ask qualification questions, and sync to your systems.
i
Book Meetings for Sales
Effortlessly book meetings for your sales team in bots and live chat. Works with Microsoft and Google calendars
i
Award-Winning Salesforce Platform
Qualified's award-winning Salesforce platform handles hundreds of thousands of unique Salesforce configurations and processes around Leads, Contacts, Accounts, Campaigns, Activities, and more.
i
Integrate Marketing Automation
Integrate with leading Marketing Automation platforms including Pardot, Marketo, Hubspot, and Eloqua.
i
Slack & Teams Workflows
Send important events (like the arrival of VIP visitors, or new Leads, Target Accounts, and more) immediately to Slack or Microsoft Teams via channels or direct messages.
i
Qualified Enrich & Reverse IP
Automatically identify anonymous companies visiting your site, match them against Accounts in Salesforce, and personalize their website experience.
i
Salesforce Account Matching
Create custom Salesforce Account lists (eg, target accounts, existing customers), know instantly when they arrive, and route them for maximum conversion.
i
Custom Routing Rules & Groups
Customize our out-of-the-box routing rules to work with your sales process, your team structure, and your territories.
i
Visitor Prospecting & Reporting
Customized reports showing when key buyers and target accounts visit your site. Follow up with hot prospects whether they have a conversation in Qualified or not.
i
Qualified for Outbound
Automatically identify, alert, and route visitors arriving on your site from your outbound sales sequences/cadences.
i
PREMIER
For companies launching a fully integrated program with account segmentation and advanced Salesforce functionality.
Starting at
$
4,000
/mo
per month billed annually
Everything in Growth, plus...
Salesforce Opportunity Matching
Match known and anonymous visitors to Salesforce Opportunities. Identify and route conversations to the appropriate Account team to move deals though the pipeline faster.
i
Salesforce Opportunity Triggers
Trigger custom website experiences based on Salesforce Opportunity data like Opportunity Type, Stage, Close Date, Amount, and more.
i
Salesforce Record Owner Routing
Route conversations to sales reps based on ownership of Salesforce Account, Contact, or Lead records.
i
Salesforce Lookup Field Routing
Route conversations to sales reps using any custom User lookup field on Salesforce Accounts, Contacts, or Leads. (eg, dynamically lookup and route to BDR supporting a Target Account.)
i
Qualified for ABM
Use Qualified seamlessly with Account segments, intent scores, and predictive models from 6sense and Demandbase.
i
Chatbot & Experience A/B Testing
Split test messaging or entire website experiences to maximize engagement, Lead capture, and conversation volume.
i
Custom Visitor Segments
Create custom segments of your website traffic that identify visitors based on the segmentation rules and terminology of your sales team.
i
Custom User Access Controls
Manage permissions for each user allowing access to each specific feature across admin, settings, integrations, analytics, routing, and more.
i
Custom User Roles
Create custom user roles that group a set of permissions and apply that set across a range of users or groups.
i
Qualified Custom Dashboards
Create custom dashboards using the Qualified analytics data warehouse. View and report on the KPIs that matter to your organization.
i
Pipeline & Revenue Dashboards
Connected in real time to Salesforce, Qualified's Pipeline and Revenue Dashboards give you a configurable view into generated and influenced KPIs.
i
Manager Monitoring & Coaching
Allow managers to view live chat sessions of team members. Share best practices and coach reps to perform.
i
ENTERPRISE
For enterprises that have distributed teams, multiple websites or languages, need advanced IT configurations, and want full service.
Let's Talk
Custom pricing upon request
Everything in Premier, plus...
Global Teams & Multi Language
Configure Qualified to work with global organizations, distributed teams and multi-language websites.
i
Multiple Salesforce Organizations
Leverage Qualified to work with multiple Salesforce backend organizations seamlessly across brands and websites.
i
Multiple Websites & Brands
Configure the Qualified messenger to match the brand characteristics of different websites or domains.
i
Enterprise Single Sign-On
Leverage SSO providers like Okta, Microsoft Azure AD, and OneLogin to provide single sign-on to Qualified.
i
Enterprise Reporting API
Leverage the Qualified Reporting API to extract all visitor, event, and conversation data to your chosen data warehouse for deeper analysis.
i
Salesforce Sandbox Support
Connect Qualified to your Salesforce Sandbox for system configuration and testing before going into production.
i
Salesforce Custom Object Support
Personalize visitor experiences by accessing and reading data from any field on any standard or custom object related to Accounts, Contacts, or Leads.
i
Salesforce Custom Dashboards
Your Qualified success architect will build bespoke pipeline, revenue, and ROI dashboards in your Salesforce Org.
i
Custom Data Retention Policies
Automatically delete data from Qualified based on your custom data retention policy and process.
i
Multiple Reverse IP Services
Leverage multiple reverse IP services from Qualified, Clearbit, 6sense, or Demandbase to maximize identification of anonymous website visitors.
i
Year-Round Optimization Services
Ongoing optimization and configuration of your Qualified setup as your priorities, campaigns, and sales process changes.
i
On-Demand KPI Business Reviews
We'll meet with your leadership team on-demand and present the details of how Qualified is impacting your key business metrics
i
CHAT WITH AN EXPERTCOMPARE ALL PLANS

All plans come with:

Dedicated account management

Dedicated Salesforce-certified success architect

Full-service onboarding and implementation services

Executive strategy reviews and best practice workshops

Salesforce-certified instructor-led training sessions

Business and ROI reviews

The world’s greatest brands turn to Qualified to boost pipeline

VMware logoPoly logoNylas logoTalend logoBitly logoAdobewelcomeAdecco

Complete edition comparison

All plans come with customer success, implementation services, and award-winning customer support.

QUALIFIED PLATFORM
Starting Price
This is the base price per plan.
i
$2500 /mo
$4000 /mo
Custom
Seats Included
The number of seats included in the base price of each plan.
i
1 included
1 included
5 included
Additional Seats
The cost of each additional seat  (including admins, managers, & reps).
i
$75 /mo
$100 /mo
$125 /mo
Maximum Seats
Maximum number of seats that can be added to a chosen plan.
i
25
Unlimited
Unlimited
Website Visitors Included
Total monthly website visitors across all sites and pages where you install the Qualified javascript snippet.
i
100,000 /mo
300,000 /mo
Custom
Additional Packs of Website Visitors
Additional packs of website visitors beyond the number included with your plan.
i
$100 /mo
$200 /mo
Custom
QUALIFIED ANYWHERE
Qualified Web App
Use Qualified's web app to connect with buyers directly on your site. Google Chrome is recommended.
i
Qualified Mobile App
Connect with VIP buyers anytime, anywhere with Qualified's native mobile experience on iOS or Android.
i
Qualified Desktop App
Install Qualified's desktop app for a lightning fast experience on MacOS or Windows.
i
Additional Packs of Website Visitors
Additional packs of website visitors beyond the number included with your plan.
i
$100 /mo
$200 /mo
Custom
LIVE CHAT / mESSENGER
Live Chat
Intelligently chat with visitors on your website. Create your own custom qualification rules so you team is only chatting with qualified buyers.
i
Live Streams
Sales reps can see all important website visitors streaming into your site in a real-time, well organized, command-center.
i
Qualified Visitor 360
A 360-degree view of all known information about a visitor and their company. Populated by real-time data integration from Salesforce and your other integrated apps.
i
Qualified Live View
Watch visitors browse your site in real-time with a complete timeline and history of past browsing activity.
i
Voice Calls / Chat to Call
Click to call visitors directly through your website using built-in VOIP or transfer calls to your mobile or landline.
i
Qualified Pounce
Allows your sales team to proactively start conversations with visitors who (a) meet your key qualification criteria or (b) work at one of your target accounts.
i
Chat Transfer
Transfer chat sessions between team members on-the-fly to make sure you're having the best possible conversation.
i
Book Meetings in Live Chat
Effortlessly book meetings directly from a chat session. Insert your calendar or book meetings for your Account Exec.
i
Remove Qualified Branding
Remove the Qualified branding from the messenger on your site.
i
Visitor Segments
Group visitors into segments according to your company's unique buying criteria, so your sales team can zero in on your most important visitors.
i
Manager Monitoring & Coaching
Allow Managers to view live chat sessions of team members. Share best practices and coach reps to perform.
i
Multiple Languages
Configure qualified to work on multi-language websites.  Localization of live chat, chatbots and phone numbers.
i
Multiple Websites and Brands
Configure qualified work across multiple websites that have unique brand requirements, including colors, icons, logos, and domain names.
i
CHATBOTS & EXPERIENCES
Build Custom Chatbots
Use Qualified's drag-and-drop builder to create complex chatbots with ease that integrate to your corporate systems.
i
Book Meetings with Bots
Create chatbots that book meetings for your sales team around the clock or when your sales team is unavailable.
i
Create Leads in Salesforce
Use chatbots to collect data, enrich profiles, and automatically create Leads in Salesforce or Marketing Automation.
i
Customize the Messenger
Customize the Qualified messenger on your website with your brand, logo, colors and imagery.
i
Conversational Content
Create conversational experiences that live side-by-side with your best content. See qualified.com/books for examples.
i
Salesforce Triggers & Branching
Trigger chatbots and create custom branching within experiences based on data you already know about a website visitor from Salesforce.
i
Experience A/B Testing
Split test messaging or entire website experiences to maximize engagement, Lead capture, and conversation volume.
i
QUALIFIED DATA SERVICES
Qualified Enrich
Automatically form a complete profile of a visitor (person and company data) after collecting only an email address.
i
Qualified Reverse IP
Automatically identify company information from anonymous visitors on your site and match that data against Accounts in Salesforce.
i
ADVANCED ROUTING
Customer Support Deflection
Automatically deflect customer support requests to support sites and/or create support cases via email.
i
Onsite Visitor Routing
The moment a new visitor arrives, Qualified intelligently makes important accounts available for "Pouncing" and immediate conversation.
i
Inbound Queue or Round Robin
Route inbound conversations to a queue (first come, first served) or round robin to your sales team.
i
Route by Firmographic Data
Leverage company data (such as employee count, headquarters location, or industry) to route conversations to the appropriate individuals.
i
Fully Customizable Routing Rules
Customize our out-of-the-box routing rules to work with your sales process, team structure, and territories.
i
Custom Groups and Territories
Create custom groups of users to field conversations by territory, product specialty, company size, and more.
i
Outbound Sequence/Cadence Routing
Dynamically route website visitors based on the sender of emails and messages from Outreach or Salesloft.
i
Route by Salesforce Lead Ownership
Use Salesforce as the system of record and route conversations to the owners of new or existing Lead records.
i
Route by Salesforce Contact Ownership
Use Salesforce as the system of record and route conversations to the owners of Lead and Contact records.
i
Route by Salesforce Account Ownership
Use Salesforce as the system of record and route conversations to the owners of Lead and Contact records.
i
Route by Salesforce Custom Lookups
Route conversations to an individual identified by a custom User lookup field on any Salesforce Lead, Contact or Account record.
i
CORE SALESFORCE PLATFORM FEATURES
Create or Update Salesforce Leads
Create new Leads or update existing Leads in Salesforce with full support for Salesforce data types and custom fields.
i
Update Salesforce Contacts
Update data on any existing Contact in Salesforce with full support for Salesforce data types and custom fields.
i
Create Salesforce Activity Records
Automatically add events (Activities) on Lead, Contact, or Account records in Salesforce after a conversation with a full replay of the website visit and chat transcript.
i
Unlimited Campaign Attribution
Attribute website visitors to one or multiple Campaigns within Salesforce. For example, a website visitor arrived from Google, read a content piece, and had a live conversation.
i
Salesforce Reports & Dashboards
Use our managed package with pre-built Salesforce Reports and Dashboards or customize them to fit your needs.
i
Salesforce Fuzzy Account Matching
Fuzzy match all known domain sources (from ABM vendors and Reverse IP services) to Salesforce Accounts.
i
Salesforce Contact to Account Matching
Automatically match website visitors to Salesforce Contacts and access all related Account data in Qualified
i
Salesforce Lead to Account Matching
Automatically match website visitors to Salesforce Leads and match all domain-related Account data in Qualified
i
Salesforce Target Account Lists
Create custom Salesforce Account lists (eg. target accounts, existing customers) and know instantly when they arrive.
i
Salesforce Account Field Triggers
Trigger Qualified experiences based on standard or custom fields on Account records such as Tier, Company Size, Account Type, Revenue, and more.
i
Salesforce Universal Data Type Support
Support for core Salesforce data types including all standard fields, custom fields, lookup fields, formula fields, picklists, numbers, dates and more.
i
Real-Time Salesforce Data Model Traversal
Without the need to sync data, Qualified supports real-time crawling of the Salesforce data model in milliseconds when visitors arrive on your site.
i
Unified Experience with AppExchange Chat
A unified conversational experience of visitors on your site and the Salesforce AppExchange (for customers of Salesforce AppExchange Chat)
i
AdVANCED SALESFORCE PLATFORM FEATURES
Salesforce Opportunity Account Matching
Match website visitors to Opportunity records in Salesforce related to a known Account, and access all Opportunity fields in Qualified.
i
Salesforce Opportunity Contact Role Matching
Match website visitors to Opportunity records in Salesforce related to a known Contact via the Contact Role, and access all Opportunity fields in Qualified.
i
Salesforce Opportunity Triggers
Trigger Qualified experiences based on standard or custom fields on Opportunity records such as Close Date, Stage, or Opportunity Amount.
i
Salesforce Sandbox Support
Connect Qualified to your Salesforce Sandbox for system configuration and testing before going into production.
i
Salesforce Custom Related Objects
Personalize visitor experiences by access ing and reading data from any field on any custom object related to Accounts, Contacts, or Leads.
i
Salesforce Standard Related Objects
Personalize visitor experiences by access ing and reading data from any field on any standard object related to Accounts, Contacts, or Leads.
i
Custom Salesforce Dashboard Creation
Use our managed package with pre-built Salesforce Reports and Dashboards or customize them to fit your needs.
i
ENTERPRISE SYSTEMS INTEGRATIONS
Salesforce Pardot
Integrate natively with all editions of Salesforce Pardot. For more product info please visit qualified.com/pardot
i
Marketo
Integrate natively with all editions of Marketo. For more product info please visit qualified.com/marketo
i
Hubspot
Integrate natively with all editions of HubSpot. For more product info please visit qualified.com/hubspot
i
Outreach
Get instant notifications the moment a prospect clicks through an Outreach email sequence and arrive on your website. For more product info please visit qualified.com/outreach
i
Slack
Send important events (like VIP visitors, Leads, and target accounts) immediately to Slack via channels or direct messages.
i
Microsoft Teams
Send important events (like VIP visitors, Leads, and target accounts) immediately to Microsoft Teams.
i
Google Ads & Analytics
Send conversion events (engagement, conversations, Leads, etc) from Qualified to Google Ads & Analytics
i
Facebook Ads
Send conversion events (engagement, conversations, Leads, etc) from Qualified to Facebook
i
Microsoft Calendar
Integrate with Microsoft Office 365 calendar to book meetings via live chat, and chatbots on your site.
i
Google Calendar
Integrate with Google Suite calendar to book meetings via live chat, and chatbots on your site.
i
ZoomInfo Enterprise
Automatically turn any corporate email address into a complete business profile by integrating ZoomInfo Enterprise
i
ZoomInfo WebSights
Instantly reveal firmographic information about your anonymous and known visitors with ZoomInfo WebSights
i
Clearbit Enrichment
Automatically turn any corporate email address into a complete business profile by integrating Clearbit Enrich
i
Clearbit Reveal
Instantly reveal firmographic information about anonymous and known visitors on your site with Clearbit Reveal, and track ad clicks from Clearbit Advertising.
i
6sense
Instantly reveal firmographic information about anonymous and known visitors on your site with 6sense, and bring segments, intent scores and predictive analysis data into Qualified.
i
Demandbase
Instantly reveal firmographic information about anonymous and known visitors on your site with Demandbase.
i
Eloqua
Integrate natively with all editions of Oracle Eloqua marketing automation. More info at qualified.com/eloqua
i
REPORTING & ANALYTICS
Out-of-the-Box Qualified Dashboards
An out-of-the box set of dashboards that show overall metrics including visitors, proactive and reactive conversations, meetings booked, Leads, Contacts, Accounts, and more.
i
Sales Rep Leaderboards
See which reps are performing by stack ranking your team by availability, activity, conversations, calls, meetings, and conversions of Leads and pipeline.
i
Experience Conversion Reporting
A detailed set of conversion metrics for every website experience including engagement and conversions.
i
Conversation Flow Analytics
Track step-by-step conversions and drop-off rates within every chatbot flow to spot opportunities for optimization.
i
Visitor History Reporting
Fully customizable report builder that allows you to report and filter on the history of every website visitor.
i
Qualified Pipeline & Revenue Dashboards
Complete visibility into pipeline and revenue generation from your conversational program.
i
Custom-Built Qualified Analytics Dashboards
Use the Qualified analytics platform to build entirely bespoke dashboards that track and organize the metrics that your company cares about.
i
Custom-Built Salesforce Pipeline Dashboards
Your Salesforce-Certified Qualified Success Architect will create custom Salesforce dashboards showing pipeline generated and influenced.
i
Custom-Built Salesforce Revenue Dashboards
Your Salesforce-Certified Qualified Success Architect will create custom Salesforce dashboards showing revenue generated and influenced.
i
ENTERPRISE SECURITY
Safelist / Blocklist (Domains & Pages)
Explicitly allow or deny domains, subdomains, or specific pages on your site from triggering Qualified.
i
TLS Encryption
All communications including system messages, chat, and calls are encrypted between your site and Qualified.
i
Data Encryption at Rest
All data is encrypted at rest and in transit when using the Qualified platform.
i
Enterprise Single Sign-on
Leverage SSO providers like Okta, Microsoft Azure AD, and OneLogin to provide single sign-on to Qualified.
i
Add-on ($)
Configurable Cookie & Data Retention Policy
You determine the cookie expiration policy in visitor browsers and data retention policy on Qualified servers.
i
CUSTOMER SUPPORT
Qualified University
Full access to Qualified's online documentation and learning center.
Visit qualified.com/university
i
Email, Chat, and Zoom Support
Award winning support for all customers via email, chat and Zoom calls.
i
Priority Support
If you ever have a question or need help, your requests go to the top of the queue for immediate response and resolution.
i
WHITE GLOVE PROFESSIONAL SERVICES
Dedicated Account Management
A dedicated Account Manager will serve as a single point of contact to bring all of Qualified's resources to bear to ensure your success over time.
i
Dedicated Salesforce-Certified Success Architect
A dedicated Salesforce-Certified success architect will serve as a strategic consultant who will work with you to establish your conversational program and update it as your company changes.
i
Full-Service Onboarding & Implementation
Receive 90 days of onboarding and implementation services from our Salesforce-certified success team. We'll align on your objectives and perform the entire implementation for you.
i
Certified Instructor-Led Sales Training
Your sales team will receive in-person instructor-led training sessions when Qualified goes live and over time as you onboard new sales reps.
i
Executive Strategy Reviews & Best Practice Workshops
Our team will meet with your executive sponsors to review business strategy, your Qualified configuration, and will share best practices with your teams through in-person workshops.
i
Full-Service Ongoing Account Optimization
Full-service year-round optimization of your Qualified account as your priorities, campaigns, and sales process evolves. We'll be hands-on with configuration changes, new feature rollout, A/B split testing and ongoing strategy.
i
90 Days
90 Days
Year Round
Business ROI & KPI Reviews
We'll meet with your leadership team and show you how Qualified is impacting your business with hard numbers around pipeline and revenue.
i
Annually
Quarterly
On-Demand

Request a live demo

Sign up and we’ll show you a custom demo of Qualified in action on your website. Or talk to us live right now.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Free custom demo
Live on your site

Qualified has been a game changer. We're seeing higher conversions and true pipeline. We’re huge fans!

Esther Flammer
VP of Demand Generation
Conga
Quick demo?

See how the #1 conversational sales and marketing platform for Salesforce can help you grow pipeline.

Book a Demo