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Pipeline Cloud Pricing

Start generating more pipeline from your website, today. Not sure what you need? Chat with us and we'll customize a plan that's perfect for you.

Growth

Starting at
$3,000
per month/billed annually
Contact Us
All the basics to help small teams get started with the Pipeline Cloud and boost website conversion.

Pipeline Cloud Essentials:

Live Chat, Voice & Video
Communicate with visitors on your website via chat, VOIP, telephone, or video calls.
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Build Custom Chatbots
Use Qualified's drag-and-drop builder to create complex chatbots with ease that integrate to your corporate systems.
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Account-based Buyer Intent Signals
See a customizable high-level overview of buyer intent for all accounts over time.  Quantify an account's buyer intent from 0° - 100°.
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Outbound Sequence Tracking & Alerts
Understand which outbound sequence prospects clicked through to visit the site, and send reps custom alerts when the prospects arrive.
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Paid Traffic Tracking & Alerts
Employ routing and alerts based on visitors clicking through paid ads.
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Qualified Enrich & Reverse IP
Automatically form a complete profile of a visitor (person and company data) after collecting only an email address. Automatically identify company information from anonymous visitors on your site and match that data against Accounts in Salesforce.
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Salesforce-Connected Website
Connect Salesforce with your website to get visibility into who your visitors are, which company they work for, and what they’re doing on your site.
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Maximum 15 users

Premier

Starting at
$6,000
per month/billed annually
Contact Us
This plan is perfect for teams that want deep customization and robust Salesforce CRM capabilities.

Complete Customization:

Everything in Growth, plus...
Custom Visitor Segments
Group visitors into segments according to your company's unique buying criteria, so your sales team can focus on the most important visitors.
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Custom Segments for Paid Traffic
Create Segments based on paid ad traffic.
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Custom Segments for Outbound
Create Segments for experience targeting based on outbound sequence enrollment.
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Customizable Analytics
Build entirely bespoke reports and dashboards that track and organize the metrics that your company cares about.
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Custom Pipeline & Revenue Dashboards
Get complete visibility into pipeline and revenue generation from your conversational program.
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Manager Monitoring & Coaching
Allow Managers to view live chat sessions of team members. Share best practices and coach reps to perform.
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Custom Experience A/B Testing
Split test messaging or entire website experiences to maximize engagement, lead capture, and conversation volume.
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Robust Salesforce Capabilities:

Advanced Salesforce Object Routing
Use Salesforce as the system of record and route conversations to the owners of new or existing Lead, Contact, or Account record.
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Advanced Salesforce Field Routing
Route conversations to an individual identified by a custom User lookup field on any Salesforce Lead, Contact or Account record.
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Salesforce Opportunity Matching
Match website visitors to Opportunity records in Salesforce related to a known Account or Contact, and access all Opportunity fields in Qualified.
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Salesforce Opportunity Triggers
Trigger Qualified experiences based on standard or custom fields on Opportunity records such as Close Date, Stage, or Opportunity Amount.
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Buyer Intent Signals in Salesforce
Surface Signals account overview data as a Visualforce component into Salesforce, and use the data to build custom reports and dashboards
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Buyer Intent Salesforce Dashboards
Build custom reports and dashboards in Salesforce to guide sales reps and their prospecting strategies.
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Enterprise


Let’s Chat
Get a custom quote
Contact Us
Get the infrastructure and services you need to deliver pipeline generation at scale.

Enterprise-Grade Infrastructure:

Everything in Premier, plus...
Enterprise Single Sign-on
Use SSO providers like Okta, Microsoft Azure AD, and OneLogin to provide single sign-on to Qualified.
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Enterprise Reporting API
Pull valuable conversational data out of Qualified and push it into any data warehouse or CDP of your choosing.
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Multiple Languages
Configure Qualified to work on multi-language websites.  Localize live chat, chatbots and phone numbers.
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Multiple Websites & Brands
Configure Qualified across multiple websites that have unique brand requirements, including colors, icons, logos, and domain names.
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Salesforce Sandbox Support
Connect Qualified to your Salesforce Sandbox for system configuration and testing before going into production.
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Configurable Routing Hierarchies
Customize the hierarchy of Salesforce object matching—like Contact, Lead, or Account—for your unique business requirements and nuanced implementations.
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Third Party Research Intent
Get a better idea of propensity to buy with third party intent and buyer categories.
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Configurable Cookie Policy
Determine the cookie expiration policy in visitor browsers and data retention policy on Qualified servers.
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Configurable Data Retention Policy
Determine the data retention policy in visitor browsers and data retention policy on Qualified servers.
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VIP Service:

Priority Support
All questions or requests for help go to the top of the queue for immediate response and resolution
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Year-round Account Optimization
Full-service year-round optimization of your Qualified account as your priorities, campaigns, and sales process evolve.
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Business ROI & KPI Reviews
We'll meet with your leadership team and show you how Qualified is impacting your business with hard numbers around pipeline and revenue.
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Full-service Account Maintenance
We'll be hands-on with configuration changes, new feature rollout, A/B split testing and ongoing strategy.
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Build Salesforce ROI Dashboards
Our Qualifed Success Architects will build out custom dashboards in Salesforce to help measure the ROI you're getting from the Pipeline Cloud.
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Build Qualified Dashboards
Our Qualifed Success Architects will build out custom dashboards including influenced pipeline and revenue, and leads created by Qualified.
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Strategic Sales & Marketing Planning
Our Qualified Success Architects act as consultants, advisors, and coaches to help you adapt your business to using the Pipeline Cloud.
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All plans come with:

Dedicated Salesforce-certified Success Architect

Full-Service Onboarding & Implementation

Certified Instructor-led Sales Training

Business ROI & KPI Reviews

Compare editions and features

Chat with an expert
GROWTH
Premier
Enterprise
Pipeline Cloud
Starting Price
$3,000 /mo
$6,000 /mo
Custom
User Logins/Seats
The cost of each user login/seat (Including admins, managers, and reps).
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$75 /mo
$100 /mo
$125 /mo
Maximum User Logins/Seats
The maximum number of user logins/seats that can be added to a chosen plan.
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15
Unlimited
Unlimited
QUALIFIED APPS
Qualified Web App
Use Qualified's web app to connect with buyers directly on your site. Google Chrome is recommended.
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Qualified Mobile App
Connect with VIP buyers anytime, anywhere with Qualified's native mobile experience on iOS or Android.
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Qualified Desktop App
Install Qualified's desktop app for a lightning fast experience on MacOS or Windows.
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QUALIFIED CONVERSATIONS
Live Chat, Voice & Video
Communicate with visitors on your website via chat, VOIP, telephone, or video calls.
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Custom Chatbots
Use Qualified's drag-and-drop builder to create complex chatbots that integrate to your corporate systems.
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Live Streams
Sales reps can see all important website visitors streaming into your site in real-time.
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Qualified Visitor 360
A 360-degree view of all known information about a visitor and their company, populated by real-time data integration from Salesforce and your other integrated apps.
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Qualified Live View
Watch visitors browse your site in real time with a complete timeline and history of past browsing activity.
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Qualified Pounce
Allows your sales team to proactively start conversations with visitors who meet your key qualification criteria.
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Conversation Transfer
Transfer conversation sessions between team members on-the-fly.
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Meeting Booker
Effortlessly book meetings directly from a chat session. Insert your calendar or book meetings for your Account Exec.
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Messenger Customization
Customize the Qualified messenger on your website with your brand, logo, colors and imagery.
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Conversational Content
Create conversational experiences that live side-by-side with your best content.
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Visitor Segments
Group visitors into segments according to your company's unique buying criteria, so your sales team can focus on the most important visitors.
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Manager Monitoring & Coaching
Allow Managers to view live chat sessions of team members. Share best practices and coach reps to perform.
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Experience A/B Testing
Split test messaging or entire website experiences to maximize engagement, lead capture, and conversation volume.
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Multi-Language Websites
Configure Qualified to work on multi-language websites.  Localize live chat, chatbots and phone numbers.
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Add-on ($)
Multiple Websites and Brands
Configure Qualified across multiple websites that have unique brand requirements, including colors, icons, logos, and domain names.
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QUALIFIED for Outbound
Outreach & Salesloft Integrations
Alert reps the moment a buyer clicks through a Salesloft or Outreach email and arrives on the site.
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Outbound Sequence Click Tracking
Understand which outbound sequence prospects clicked through to visit the site.
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Outbound Sequence Routing
Route prospects to the approrpiate prospect owner or email sender.
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Outbound Sequence Alerting
Send reps custom alerts when prospects click through outbound sequences.
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Outbound Email in Live View
View the full email body that a visitor clicked through in the Qualified live view.
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Outbound Sequences in Signals AI model
Include outbound engagement activity in the Signals intent scoring model.
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Outbound Sequences in Signals Account 360
Bring account-based outbound insights into Signals Account 360 and Conversations Visitor 360 cartiles.
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Outbound Sequence Segments
Create Segments for experience targeting based on outbound sequence enrollment.
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Outbound Prospect Targeting for Direct Visits
Understand when website visitors are actively in an outbound sequence.
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Experience Driven Sequence Automation
Add and remove prospects to and from outbound sequences through the Qualified Experience Builder.
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Buyer Intent in Outbound Workflows
Surface Signals intent data in outbound app sequence builders to drive intent-based targeting.
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Account 360 in Outbound Workflows
Embedded Account 360 view in outbound apps.
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QUALIFIED FOR ADVERTISING & ABM
UTM Parameter Tracking
See where the ad-clickthrough traffic is coming from using UTM parameter tracking.
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Paid Traffic Campaign Engagement in Visitor360 & Live View
Showcase actual ad assets and metadata for when a propspect clicks through an ad in Visitor 360.
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Paid Traffic Custom Routing & Alerts
Employ routing and alerts based on visitors clicking through paid ads.
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Paid Traffic Campaign Engagement in Signals AI Model
View the impact of ad-click throughs on the Signals model.
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Paid Traffic Campaign Engagement in Signals Account 360
Get insights on how an ad is performing against an account in Signals Account 360.
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Paid Traffic Visitor Segments
Visitor segments based on paid ad traffic.
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Native LinkedIn, Facebook, Google Tracking
Native integration with LinkedIn, Facebook, and Google to pull ad content and metadata.
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6sense Integration
Instantly reveal firmographic information about anonymous and known visitors on your site with 6sense, and bring segments, intent scores and predictive analysis data into Qualified.
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Demandbase Integration
Instantly reveal firmographic information about anonymous and known visitors on your site with Demandbase.
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QUALIFIED Signals
Maximum Salesforce CRM Users
The number of Salesforce users that will have access to buyer intent data in Salesforce.
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N/A
100
Custom
Signals AI Predictive Model
Analyze hundreds of thousands of website data points to predict an account’s buyer intent.
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Signals Account Temperature & Trend
See a customizable high-level overview of buyer intent for all accounts over time.  Quantify an account's buyer intent from 0° - 100°.
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Signals Account 360
View buyer intent at the individual account-level, including changes over time and a timeline of website events.
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Signals Account Timeline
Uncover account behavior and interest with a timestamped overview of every website event.
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Signals for Salesforce
Surface Signals account overview data as a Visualforce component into Salesforce.
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Salesforce Custom Buyer Intent Dashboards
Build custom reports and dashboards in Salesforce to guide sales reps and their prospecting strategies.
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Signals Mobile and Slack Alerts
Prompt immediate action with custom alerts across channels like Qualified Mobile, Slack, or email.
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Signals Third Party Reseach Intent
Get a better idea of propensity to buy with third party intent and buyer categories.
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Add-on ($)
New ICP Accounts Identified and Pushed to Salesforce
Segment Accounts not in Salesforce using Ideal Customer Profile filters, and write the most relevant ones into Salesforce.
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Add-on ($)
QUALIFIED DATA SERVICES
Qualified Enrich
Automatically form a complete profile of a visitor (person and company data) after collecting only an email address.
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Qualified Reverse IP
Automatically identify company information from anonymous visitors on your site and match that data against Accounts in Salesforce.
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QUALIFIED PLATFORM - ADVANCED ROUTING
Customer Support Deflection
Automatically deflect customer support requests to support sites and/or create support cases via email.
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Onsite Visitor Routing
Make important accounts available for "Pouncing" and immediate conversation the moment a new visitor arrives.
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First Available or Round Robin Routing
Route inbound conversations to a queue (first come, first served) or round robin to your sales team.
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Firmographic Data Routing
Use company data (such as employee count, headquarters location, or industry) to route conversations to the appropriate individuals.
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Customizable Routing Rules & Fallbacks
Customize our out-of-the-box routing rules to work with your sales process, team structure, and territories.
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Outbound Sequence/ Cadence Routing
Dynamically route website visitors based on email senders from Outreach or Salesloft.
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Route by Salesforce Lead Ownership
Use Salesforce as the system of record and route conversations to the owners of new or existing Lead records.
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Route by Salesforce Contact Ownership
Use Salesforce as the system of record and route conversations to the owners of Contact records.
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Route by Salesforce Account Ownership
Use Salesforce as the system of record and route conversations to the owners of Account records.
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Route by Salesforce Custom Lookups
Route conversations to an individual identified by a custom User lookup field on any Salesforce Lead, Contact or Account record.
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Configurable Salesforce Routing Hierarchy
Customize the hierarchy of Salesforce object matching—like Contact, Lead, or Account—for your unique business requirements and nuanced implementations.
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Account-Based Related List Routing
Route to the correct Account Team Member role related to the target Account.
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QUALIFIED PLATFORM - FEatures
Salesforce Triggers & Branching
Trigger chatbots and create custom branching within experiences based on data you already know about a website visitor from Salesforce.
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Create or Update Salesforce Leads
Create new Leads or update existing Leads in Salesforce with full support for Salesforce data types and custom fields.
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Update Salesforce Contacts
Update data on any existing Contact in Salesforce with full support for Salesforce data types and custom fields.
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Create Salesforce Activity Records
Automatically add events on Lead, Contact, or Account records in Salesforce after a conversation with a full replay of the website visit and chat transcript.
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Unlimited Campaign Attribution
Attribute website visitors to one or multiple Campaigns within Salesforce.
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Salesforce Reports & Dashboards
Use our managed package with pre-built Salesforce Reports and Dashboards or customize them to fit your needs.
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Salesforce Fuzzy Account Matching
Fuzzy match all known domain sources (from ABM vendors and Reverse IP services) to Salesforce Accounts.
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Salesforce Contact to Account Matching
Automatically match website visitors to Salesforce Contacts and access all related Account data in Qualified.
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Salesforce Lead to Account Matching
Automatically match website visitors to Salesforce Leads and match all domain-related Account data in Qualified.
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Salesforce Target Account Lists
Create custom Salesforce Account lists (eg. target accounts, existing customers) and know instantly when they arrive.
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Salesforce Account Field Triggers
Trigger Qualified experiences based on standard or custom fields on Account records such as tier, company size, Account type, revenue, and more.
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Salesforce Universal Data Type Support
Support for core Salesforce data types including all standard fields, custom fields, lookup fields, formula fields, picklists, numbers, dates and more.
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Real-Time Salesforce Data Model Traversal
Support for real-time crawling of the Salesforce data model in milliseconds when visitors arrive on your site, without the need to sync data.
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Unified Experience with AppExchange Chat
A unified conversational experience of visitors on your site and the Salesforce AppExchange (for customers of Salesforce AppExchange Chat).
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Salesforce Opportunity Account Matching
Match website visitors to Opportunity records in Salesforce related to a known Account, and access all Opportunity fields in Qualified.
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Salesforce Opportunity Contact Role Matching
Match website visitors to Opportunity records in Salesforce related to a known Contact via the Contact Role, and access all Opportunity fields in Qualified.
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Salesforce Opportunity Triggers
Trigger Qualified experiences based on standard or custom fields on Opportunity records such as Close Date, Stage, or Opportunity Amount.
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Salesforce Sandbox Support
Connect Qualified to your Salesforce Sandbox for system configuration and testing before going into production.
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Salesforce Custom Related Objects
Personalize visitor experiences by accessing and reading data from any field on any custom object related to Accounts, Contacts, or Leads.
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Salesforce Standard Related Objects
Personalize visitor experiences by accessing and reading data from any field on any standard object related to Accounts, Contacts, or Leads.
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QUALIFIED PLATFORM - Integrations
Salesforce Pardot
Integrate natively with all editions of Salesforce Pardot. For more product info please visit qualified.com/pardot.
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Marketo
Integrate natively with all editions of Marketo. For more product info please visit qualified.com/marketo
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Hubspot
Integrate natively with all editions of HubSpot. For more product info please visit qualified.com/hubspot
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Slack
Send important events (like VIP visitors, Leads, and target accounts) immediately to Slack via channels or direct messages.
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Microsoft Teams
Send important events (like VIP visitors, Leads, and target accounts) immediately to Microsoft Teams.
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Google Ads & Analytics
Send conversion events (engagement, conversations, Leads, etc) from Qualified to Google Ads & Analytics.
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Facebook Ads
Send conversion events (engagement, conversations, Leads, etc) from Qualified to Facebook.
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Microsoft Calendar
Integrate with Microsoft Office 365 calendar to book meetings via live chat, and chatbots on your site.
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Google Calendar
Integrate with Google Suite calendar to book meetings via live chat, and chatbots on your site.
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ZoomInfo Enterprise
Automatically turn any corporate email address into a complete business profile by integrating ZoomInfo Enterprise.
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ZoomInfo WebSights
Instantly reveal firmographic information about your anonymous and known visitors with ZoomInfo WebSights.
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Clearbit Enrichment
Automatically turn any corporate email address into a complete business profile by integrating Clearbit Enrich.
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Clearbit Reveal
Instantly reveal firmographic information about anonymous and known visitors on your site with Clearbit Reveal, and track ad clicks from Clearbit Advertising.
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Outreach
Get instant notifications the moment a prospect clicks through an Outreach email sequence and arrives on your website. For more product info please visit qualified.com/outreach.
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Salesloft
Alert reps the moment a prospect clicks through a Salesloft email Cadence and arrives on the site. For more product info please visit qualified.com/salesloft.
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6sense
Instantly reveal firmographic information about anonymous and known visitors on your site with 6sense, and bring segments, intent scores and predictive analysis data into Qualified.
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Demandbase
Instantly reveal firmographic information about anonymous and known visitors on your site with Demandbase.
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Eloqua
Integrate natively with all editions of Oracle Eloqua marketing automation. More info at qualified.com/eloqua.
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QUALIFIED Analytics
Out-of-the-Box Dashboards
An out-of-the box set of dashboards that show overall metrics including visitors, proactive and reactive conversations, and meetings booked.
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Sales Rep Leaderboards
See which reps are performing by stack ranking your team by availability, activity, conversations, calls, meetings, and conversions of Leads and pipeline.
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Experience Conversion Reporting
View a detailed set of conversion metrics for every website experience including engagement and conversions.
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Conversation Flow Analytics
Track step-by-step conversions and drop-off rates within every chatbot flow to spot opportunities for optimization.
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Visitor History Reporting
Build fully customizable reports that allows you to report and filter on the history of every website visitor.
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Qualified Pipeline & Revenue Dashboards
Get complete visibility into pipeline and revenue generation from your conversational program.
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Custom-Built Qualified Dashboards
Build entirely bespoke dashboards that track and organize the metrics that your company cares about.
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Custom-Built Salesforce Pipeline Dashboards
Your Salesforce-Certified Qualified Success Architect will create custom Salesforce dashboards showing pipeline generated and influenced.
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Custom-Built Salesforce Revenue Dashboards
Your Salesforce-Certified Qualified Success Architect will create custom Salesforce dashboards showing revenue generated and influenced.
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Pipeline Cloud Dashboard
Showcase how your ABM and outbound activities are performing to give visibility into the quality of your pipeline.
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QUALIFIED Enterprise Security
Safelist / Blocklist (Domains & Pages)
Explicitly allow or deny domains, subdomains, or specific pages on your site from triggering Qualified.
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TLS Encryption
Encrypt all communications including system messages, chat, and calls between your site and Qualified.
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Data Encryption at Rest
Encrypt all data at rest and in transit when using the Qualified platform.
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Enterprise Single Sign-on
Use SSO providers like Okta, Microsoft Azure AD, and OneLogin to provide single sign-on to Qualified.
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Add-on ($)
Configurable Cookie & Data Retention Policy
Determine the cookie expiration policy in visitor browsers and data retention policy on Qualified servers.
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CUSTOMER SUPPORT
Qualified University
Full access to Qualified's online documentation and learning center. Visit qualified.com/university.
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Email, Chat, & Zoom Support
Award winning support for all customers via email, chat and Zoom calls.
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Priority Support
All questions or requests for help go to the top of the queue for immediate response and resolution.
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VIP PROFESSIONAL SERVICES
Dedicated Account Management
A dedicated Account Manager will serve as a single point of contact to ensure your success over time.
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Dedicated Salesforce-Certified Success Architect
A dedicated Salesforce-Certified success architect will consult with you to establish and update your pipeline generation program.
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Full-Service Onboarding & Implementation
Receive 90 days of onboarding and implementation services from our Salesforce-certified success team. We'll align on your objectives and perform the entire implementation for you.
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Instructor-Led Sales Training Upon Implementation
Your sales team will receive in-person instructor-led training sessions when Qualified goes live.
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Ongoing Instructor-Led Sales Training
Your sales team will receive in-person instructor-led training sessions as you onboard new sales reps.
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Executive Strategy Reviews & Best Practice Workshops
Our team will meet with your executive sponsors to review business strategy and Qualified configuration, and will share best practices with your teams through in-person workshops.
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Full-Service Ongoing Account Optimization
Full-service year-round optimization of your Qualified account as your priorities, campaigns, and sales process evolve. We'll be hands-on with configuration changes, new feature rollout, A/B split testing and ongoing strategy.
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Add-on ($)
Add-on ($)
Business ROI & KPI Reviews
We'll meet with your leadership team and show you how Qualified is impacting your business with hard numbers around pipeline and revenue.
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Annually
Annually
On-Demand

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