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Pricing

Simple and straight-forward.  Not sure what you need? Talk to us and we'll customize a plan that's perfect for you.

PRO
Everything you need to get started with live chat and chatbots. Grow pipeline & accelerate revenue.
Starting at
$
900
/mo
per month billed annually
Live Chat with Voice Calls
Includes proactive and reactive live chat with VOIP, mobile, or landline voice calls directly on your site.
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Build Custom Chatbots
Use Qualified's drag-and-drop builder to create complex chatbots with ease that integrate to your corporate systems.
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Website Live View
Watch visitors browse your site in real-time with a complete timeline and history of past browing activity.
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Capture and Qualify Leads
Use both chatbots and live chat to capture Leads, ask qualification questions, and sync to your systems.
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Book Meetings for Sales
Effortlessly book meetings for your sales team in bots and live chat. Works with Microsoft and Google calendars
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Integrate Salesforce
Integrate with Salesforce to create or update Leads and Contacts when new or returning visitors arrive on your site.
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Integrate Marketing Automation
Integrate with leading Marketing Automation platforms including Salesforce Pardot, Marketo and Eloqua.
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Integrate Slack & Teams
Send important events (like VIP visitors, or new Leads) immediately to Slack or Teams via channels or direct messages.
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60 Days Success Services
Receive 60 days of onboarding and implementation services from our Salesforce-certified success team.
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PREMIUM
Perfect for growing companies who are launching a fully integrated program with target accounts and Salesforce.
Starting at
$
1,800
/mo
per month billed annually
Everything in Pro, plus...
Qualified Reverse IP
Automatically identify anonymous companies visiting your site and match them against Accounts in Salesforce.
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Account-Based Marketing
Use Qualified seamlessly with Account segments, intent scores, and predictive models from 6sense and Demandbase.
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Salesforce Target Account Lists
Create custom Salesforce Account lists (eg, target accounts, existing customers) and know instantly when they arrive.
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Fully Customizable Routing Rules
Customize our out-of-the-box routing rules to work with your sales process, team structure, and territories.
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Custom User Groups
Create custom groups of users to field conversations by territory, product specialty, company size, and more.
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Manager Monitoring & Coaching
Allow managers to view live chat sessions of team members. Share best practices and coach reps to perform.
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Visitor Prospecting & Reporting
A daily digest of key buyers and target accounts that visit your site. Follow up with hot prospects whether they have a conversation in Qualified or not.
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Chatbot & Experience A/B Testing
Split test messaging or entire website experiences to maximize engagement, Lead capture, and conversation volume.
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90 Days Success Services
Receive 90 days of onboarding and implementation services from our Salesforce-certified success team.
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ENTERPRISE
For large companies that have distributed teams, advanced configurations, and want full service.
Let's Talk
Custom pricing upon request
Everything in Premium, plus...
Global Sites & Multi Language
Configure Qualified to work with global organizations, distributed teams and multi-language websites.
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Salesforce Opportunity Matching
Match known and anonymous visitors to Salesforce Opportunities. Identify and route hot opportunities to the Account team to move deals though the pipeline.
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Advanced Salesforce Routing
Route conversations to team members using any custom User lookup field on Salesforce Accounts, Contacts, or Leads.
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Salesforce Sandbox Support
Connect Qualified to your Salesforce Sandbox for system configuration and testing before going into production.
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Enterprise Single Sign-On
Leverage SSO providers like Okta, Microsoft Azure AD, and OneLogin to provide single sign-on to Qualified.
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Ongoing Optimization
Ongoing optimization and configuration of your Qualified setup as your priorities, campaigns, and sales org changes.
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Quarterly KPI Business Reviews
We'll meet with your leadership team quarterly and present the details of how Qualified is impacting your business.
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Priority Customer Support
If you ever have a question or need help, your requests go to the top of the queue for immediate response & resolution.
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Dedicated Success Services
Receive a dedicated Salesforce-certified success manager for onboarding, implementation, optimization, and year-round customer success.
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CHAT WITH USCOMPARE ALL PLANS
A must-have in our sales toolkit. 70% more MQLs and 64% more meetings.
- Scott Holden, CMO, Thoughtspot
Our Website just got supercharged with
+30% more leads.
- Elias Larkin, Zero Motorcycles

Complete edition comparision

All plans come with customer success, implementation services, and award-winning customer support.

QUALIFIED PLATFORM
Starting price
This is the base price per plan.
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$900 /mo
$1800 /mo
Custom
Seats Included
The number of seats included in the base price of each plan.
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1 included
1 included
5 included
Additional Seats
The cost of each additional seat  (including admins, managers, & reps).
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$50 /mo
$75 /mo
$100 /mo
Maximum Seats
Maximum number of seats that can be added to a chosen plan.
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10
25
Unlimited
Monthly Website Visitors
Total monthly website visits across all sites and pages where you install the Qualified javascript snippet.
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20,000 /mo
50,000 /mo
Custom
Additional Website Visitors (per 10k)
Additional website visits beyond the number included with your plan.
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$100 /mo
$200 /mo
Custom
LIVE CHAT / mESSENGER
Live Chat
Intelligently chat with visitors on your website. Create your own custom qualification rules so you team is only chatting with qualified buyers.
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Website Live View
Watch visitors browse your site in real-time with a complete timeline and history of past browsing activity.
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Voice Calls / Chat to Call
Click to call visitors directly through your website using built-in VOIP or transfer calls to your mobile or landline.
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Proactive Chat
Allows your sales team to proactively start conversations with visitors who (a) meet your key qualification criteria or (b) work at one of your target accounts.
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Chat Transfer
Transfer chat sessions between team members on-the-fly to make sure you're having the best possible conversation.
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Book Meetings in Live Chat
Effortlessly book meetings directly from a chat session. Insert your calendar or book meetings for your Account Exec.
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Manager Monitoring & Coaching
Allow Managers to view live chat sessions of team members. Share best practices and coach reps to perform.
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Remove Qualified Branding
Remove the Qualified branding from the messenger on your site.
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Multiple Languages
Configure qualified to work on multi-language websites.  Localization of live chat, chat bots and phone numbers.
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CHATBOTS & EXPERIENCES
Build Custom Chatbots
Use Qualified's drag-and-drop builder to create complex chatbots with ease that integrate to your corporate systems.
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Book Meetings with Bots
Create chatbots that book meetings for your sales team around the clock or when your sales team is unavailable.
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Create Leads in Salesforce
Use chatbots to collect data, enrich profiles, and automatically create Leads in Salesforce or Marketing Automation.
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Messenger Customization
Customize the Qualified messenger on your website with your brand, logo, colors and imagery.
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Salesforce Triggers & Branching
Trigger chatbots and create custom branching within experiences based on data you already know about a website visitor from Salesforce.
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Experience A/B Testing
Split test messaging or entire website experiences to maximize engagement, Lead capture, and conversation volume.
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QUALIFIED REVERSE IP
Company Data (Name, Size, Industry, etc)
Automatically identify company information from anonymous visitors on your site and match that data against Accounts in Salesforce.
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Add-on ($)
ADVANCED ROUTING
Inbound Queue or Round Robin
Route inbound conversations to a queue (first come, first served) or round robin to your sales team.
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Route by Salesforce Ownership
Use Salesforce as the system of record and route conversations to the owners of Lead and Contact records.
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Route by Firmographic Data
Leverage company data (such as employee count, headquarters location, or industry) to route conversations to the appropriate individuals.
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Fully Customizable Routing Rules
Customize our out-of-the-box routing rules to work with your sales process, team structure, and territories.
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Custom Groups and Territories
Create custom groups of users to field conversations by territory, product specialty, company size, and more.
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Route by Custom Salesforce Lookups
Route conversations to an individual identified by a custom User lookup field on any Salesforce Lead, Contact or Account record.
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CORE SALESFORCE FEATURES
Create or Update Salesforce Leads
Create new Leads or update existing Leads in Salesforce with full support for Salesforce data types and custom fields.
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Update Salesforce Contacts
Update data on any existing Contact in Salesforce with full support for Salesforce data types and custom fields.
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Create Salesforce Activity Records
Automatically add events (Activities) on Lead or Contact records in Salesforce after a conversation with a full replay of the website visit and chat transcript.
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Unlimited Campaign Attribution
Attribute website visitors to one or multiple Campaigns within Salesforce. For example, a website visitor arrived from Google, read a content piece, and had a live conversation.
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Salesforce Reports & Dashboards
Use our managed package with pre-built Salesforce Reports and Dashboards or customize them to fit your needs.
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AdVANCED SALESFORCE FEATURES
Salesforce Contact to Account Matching
Automatically match website visitors to Salesforce Contacts and access all related Account data in Qualified
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Salesforce Lead to Account Matching
Automatically match website visitors to Salesforce Leads and match all domain-related Account data in Qualified
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Salesforce Fuzzy Account Matching
Fuzzy match all known domain sources (from ABM vendors and Reverse IP services) to Salesforce Accounts.
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Salesforce Account Field Triggers
Trigger Qualified experiences based on standard or custom fields on Account records such as Tier, Company Size, Account Type, Revenue, and more.
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Salesforce ABM with Target Account Lists
Create custom Salesforce Account lists (eg. target accounts, existing customers) and know instantly when they arrive.
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Salesforce Sandbox Support
Connect Qualified to your Salesforce Sandbox for system configuration and testing before going into production.
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Add-on ($)
Salesforce Opportunity Account Matching
Match website visitors to Opportunity records in Salesforce related to a known Account, and access all Opportunity fields in Qualified.
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Salesforce Opportunity Contact Role Matching
Match website visitors to Opportunity records in Salesforce related to a known Contact via the Contact Role, and access all Opportunity fields in Qualified.
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Salesforce Opportunity Triggers
Trigger Qualified experiences based on standard or custom fields on Opportunity records such as Close Date, Stage, or Opportunity Amount.
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ENTERPRISE SYSTEMS INTEGRATIONS
Salesforce Pardot
Integrate natively with all editions of Salesforce Pardot. For more product info please visit qualified.com/pardot
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Marketo
Integrate natively with all editions of Marketo. For more product info please visit qualified.com/marketo
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Hubspot
Integrate natively with all editions of HubSpot to automatically identify known HubSpot Contacts
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Slack
Send important events (like VIP visitors, Leads, and target accounts) immediately to Slack via channels or direct messages.
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Microsoft Teams
Send important events (like VIP visitors, Leads, and target accounts) immediately to Microsoft Teams.
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Google Ads & Analytics
Send conversion events (engagement, conversations, Leads, etc) from Qualified to Google Ads & Analytics
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Facebook Ads
Send conversion events (engagement, conversations, Leads, etc) from Qualified to Facebook
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Microsoft Calendar
Integrate with Microsoft Office 365 calendar to book meetings via live chat, and chatbots on your site.
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Google Calendar
Integrate with Google Suite calendar to book meetings via live chat, and chatbots on your site.
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Clearbit Enrichment
Automatically turn any corporate email address into a complete business profile by integrating Clearbit Enrich
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Clearbit Reveal & Clearbit X
Instantly reveal firmographic information about anonymous and known visitors on your site with Clearbit Reveal, and track ad clicks from Clearbit X.
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6sense
Instantly reveal firmographic information about anonymous and known visitors on your site with 6sense, and bring segments, intent scores and predictive analysis data into Qualified.
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Demandbase
Instantly reveal firmographic information about anonymous and known visitors on your site with Demandbase.
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Eloqua (coming soon!)
Integrate natively with all editions of Oracle Eloqua marketing automation.
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REPORTING & ANALYTICS
Qualified Dashboards
An out-of-the box set of dashboards that show overall metrics including visitors, proactive and reactive conversations, meetings booked, Leads, Contacts, Accounts, and more.
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Sales Rep Leaderboards
See which reps are performing by stack ranking your team by availability, activity, conversations, calls, meetings, and conversions of Leads and pipeline.
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Experience Conversion Reporting
A detailed set of conversion metrics for every website experience including engagement and conversions.
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Visitor History Reporting
Fully customizable report builder that allows you to report and filter on the history of every website visitor.
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30 day history
Pipeline & Revenue Reporting
Complete visibility into pipeline and revenue influence from your conversational marketing activity.
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Target Account Prospecting
Build custom reports on website activity from your target account list for use with daily Account prospecting.
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ENTERPRISE SECURITY
Safelist / Blocklist (Domains & Pages)
Explicitly allow or deny domains, subdomains, or specific pages on your site from triggering Qualified.
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TLS Encryption
All communications including system messages, chat, and calls are encrypted between your site and Qualified.
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Configurable Cookie & Data Retention
You determine the cookie expiration policy in visitor browsers and data retention policy on Qualified servers.
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Enterprise Single Sign-on
Leverage SSO providers like Okta, Microsoft Azure AD, and OneLogin to provide single sign-on to Qualified.
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Add-on ($)
CUSTOMER SUPPORT
Qualified University
Full access to Qualified's online documentation and learning center.  Visit qualified.com/university
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Email, Chat, and Zoom Support
Award winning support for all customers via email, chat and Zoom calls.
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Priority Support
If you ever have a question or need help, your requests go to the top of the queue for immediate response and resolution.
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IMPLEMENTATION & OPTIMIZATION SERVICES
Customer Success & Implementation Services
Receive onboarding and implementation services from our Salesforce-certified success team.
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60 days
90 days
Dedicated
Ongoing Account Optimization
Ongoing optimization and configuration of your Qualified setup as your priorities, campaigns, and sales org changes.
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Add-on ($)
Add-on ($)
Quarterly Business & KPI Reviews
We'll meet with your leadership team quarterly and present the details of how Qualified is impacting your business.
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Add-on ($)
Add-on ($)

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Live on your site
32% increase in pipeline. Qualified is literally money in the bank.
- Craig Shull, GM, SurveyMonkey