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Being Right vs. Being A Good Partner

On this episode, Renee discusses going from zero to one in a tech start-up and being right vs. being a good partner.

As the leading open source Customer Data Platform (CDP), we provide data pipelines that make it easy to collect data from every application, website and SaaS platform, then activate it in your warehouse and business tools.

Industry
Software
Founded
2019
Renee Psenka

Guest Bio

Renee is the Head of Revenue Operations at RudderStack. Previously she worked in Sales Operations at Bolt, and as a Business Architect at Cisco. Renee has a degree in Business Administration and Management from the University of North Carolina at Chapel Hill.

Guest Bio

Renee is the Head of Revenue Operations at RudderStack. Previously she worked in Sales Operations at Bolt, and as a Business Architect at Cisco. Renee has a degree in Business Administration and Management from the University of North Carolina at Chapel Hill.

Episode Summary

This episode features an interview with Renee Psenka, Head of Revenue Operations at RudderStack. As the leading open source Customer Data Platform, Rudderstack provides data pipelines that make it easy to collect data from every application, website and SaaS platform, then activates it in your warehouse and business tools. Before joining the team at Rudderstack as Head of Revenue Operations, Renee worked in Sales Operations at Bolt, and as a Business Architect at Cisco. Renee has a degree in Business Administration and Management from the University of North Carolina at Chapel Hill.

Key Takeaways

  • Know the key players and their targets within your organization
  • Listen and ask questions over the need to be right
  • The challenges of going from zero to one in a tech-startup

Quotes

“Ask questions, listen, and don't don't try to come with an answer. If you want to get to that poin where you're leading, your perspective needs to not be about, you know, being right. It's about being a good partner. And sometimes that means being wrong."

Episode Highlights

*(02:02) - Renee’s transition to RevOps 

*(07:45) - First six months on the job…

*(09:33) - RevObstacles 

*(13:40) - Biggest RevOops moment

*(15:34) - The Tool Shed 

*(17:44) - Metrics that matter

*(20:25) -  Spreadsheets and Fantasy Football 

*(23:29) - RevOps blindspots

*(25:59) - Rapid Fire 

*(29:06) - Parting advice

Episodes Transcript

  • Know the key players and their targets within your organization
  • Listen and ask questions over the need to be right
  • The challenges of going from zero to one in a tech-startup
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