Introducing Qualified X

The next-generation conversational sales and marketing platform for Salesforce has arrived.

Introducing Qualified X
Kraig Swensrud
Kraig Swensrud
April 13, 2021
min read
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Today we’re excited to announce the next-generation of our flagship product offering with Qualified X. This marks our company’s tenth major release and a pivotal shift towards proactive selling. Qualified X is a completely new version of our product, designed to help modern B2B sales teams to easily identify their most important website visitors and proactively engage them in a conversation. 

Conversational sales and marketing has risen to become a dominant virtual sales engagement channel, but still to this day, so much of its potential remains untapped. Sales reps have only used their conversational platforms in a reactive manner, passively waiting for website visitors to initiate a live chat conversation, or to engage with a chatbot. This approach lets buyers slip through the cracks and leaves pipeline and revenue on the table.  

At Qualified, we love using a baseball analogy, which seems relevant as teams across the country just kicked off their season. In the world of sales, it’s all about “at-bats.” The more times you step up to the plate, the higher the likelihood you’ll knock it out of the park. The same goes with sales. The more times you can engage a buyer, the higher the likelihood you’ll generate sales opportunities. 

In today’s landscape, where close to nine in 10 decision makers believe virtual selling is the new normal, sellers must embrace this mentality and try and get as many at-bats as possible. Whether through email, phone, or live chat, success includes a combination of fielding inbound requests and proactively initiating conversations. So, it’s time for companies to change their game and take a more proactive approach to conversational sales and marketing. 

What if you could not only see every important visitor on your site, but also  group them into segments that matter to your business and proactively strike up personalized conversations with your most valuable accounts? Now you can. 

Say Hello to Qualified X. An entirely new platform designed to boost conversations between businesses and buyers.  

Qualified X gives organizations complete visibility into every visitor on their site and empowers them to proactively initiate conversations with their most valuable buyers. Qualified X ushers in a new era of sales outreach, right on the website. It maximizes sales rep performance through a number of new features, including: 

  • NEW! Qualified X Live Stream: Sales reps can see all VIP website visitors in a real-time, command center experience, including which page a VIP is currently browsing. All information is presented in a well-organized, visual console that includes Salesforce CRM, account-based marketing, and firmographic data.
  • NEW! Qualified X Segments: Website visitors are instantly identified and bucketed into predefined segments according to a company’s unique buying criteria. With Salesforce at Qualified’s core, sales reps can easily see when Contacts from open Opportunities or Target Accounts are live on the site.
  • NEW! Qualified X Onsite Routing and Alerts: The moment a new visitor arrives on the site, Qualified traverses the entire Salesforce data model, reading every field on Leads, Contacts, Accounts, and Opportunities. Qualified makes important accounts available for conversation and immediately routes visitors based on Salesforce ownership details. 
  • NEW! Qualified X Pounce: Now that sales reps know which important visitors are actively browsing their site, they can use Qualified X Pounce to proactively engage. Sales reps can now quickly connect with visitors right on the website, get more at-bats, and maximize their selling time.
  • NEW! Qualified X Insights and Analytics: Sales leaders are given more insight into their team’s performance with Sales Leaderboards, a new analytics tool that keeps a pulse on the sales reps actively succeeding, as well as which sales reps may need more coaching. Sales leaders can also glean valuable insight into website visitor behavior and conversation performance with Conversation Flow Analytics and Session Reports, helping optimize their approach and engagement strategy. 

Some Qualified customers are already up and running on Qualified X, and the feedback has been awesome. Matterport, a 3D space planning software valued at 3 billion dollars, is using Qualified X to quickly connect their global sales team with enterprise buyers.

Robin Daniels, CMO at Matterport, has supercharged pipeline with Quailfied X

Sales engagement powerhouse has a new secret weapon for their sales reps: Qualified X. They're live on the platform and loving the new visibility and access to their VIP website visitors.

We’re incredibly excited to see all of our customers realize the magic of Qualified X. Our customer success team is standing by and ready to help you roll this out to your team and start maximizing those at-bats! ⚾

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