At Qualified, we are so excited to officially be part of the Salesforce family. As Salesforce leads the way for the agentic enterprise, Qualified fits squarely into this vision with Piper the AI SDR Agent. She’s the #1 SDR agent on the market today, generating inbound pipeline for 700+ customers around the world. This acquisition offers an incredible opportunity to shift our product innovation into overdrive and completely revolutionize how B2B companies generate inbound pipeline. 

For Salesforce, the agentic enterprise is rooted in Agentforce. This groundbreaking platform unifies humans, applications, agents, and data so any company can safely deploy autonomous agents across their organization. But the agentic enterprise is multi-agent, which means these specialized agents can’t operate in a silo. They must work together to solve business challenges and drive real outcomes. 

Some enterprise agents will be built on platforms, like Agentforce. Other agents will be procured as purpose-built, out-of-the-box solutions, like Piper. So how do we foster deeper interoperability between all these agents? As we look to the second half of the year, this is a key focus at Qualified. 

We have an exciting roadmap planned that will integrate Piper into the larger agentic enterprise and position her as a specialized coworker for Agentforce agents, rather than a standalone agent. Just as humans work together, passing data between systems and talking directly with one another, so too can Piper with her Agentforce counterparts. This is some truly remarkable technology that will help you transform your business with agents at the helm.

Data 360 integration to supercharge Piper the AI SDR Agent, available Q3 2026.*

First, we’re building a deep integration with Data 360. Known as the agentic context layer, this is the unifying layer between all Agentforce agents. Enterprise businesses have loads of scattered data across their organization and Data 360 unifies all this data into one system that all agents can access and use. It’s incredibly powerful. 

And now, Qualified will be able to tap into all this rich data to make Piper the AI SDR Agent even smarter. Of course, Piper has access to lead, contact, account and opportunity data, but with this unified data model she also has access to past purchases, service history, marketing interactions, and much more. She understands the entire lifecycle of each website visitor, which means she can improve personalization, routing, and qualification decisions.

But not only that, Piper can export valuable engagement activities back into Data 360 to improve visibility for other agents. This includes Hunter, Salesforce’s new prospecting agent who autonomously runs outbound email sequences to cold accounts. Piper can share data like buying signals, qualification outcomes, and conversation summaries then Hunter uses that context to prioritize follow-up and email timing. Together, these two agents can align inbound engagement and outbound outreach—and it’s all powered by Data 360. 🤝

‍Agent handoff for a frictionless visitor experience, available Q3 2026.*

Next, we’re building agent handoff capabilities so Piper can redirect website visitors to another Agentforce agent; this includes service and support agents! Piper is the face of your website; she welcomes visitors with a personalized greeting and engages them in a conversation. So naturally, she is the first line of defense. 

She understands the needs of each unique website visitor and can detect when a conversation would be better handled by a different agent. From there, she can transfer everything over, including visitor identity, conversation history, intent, and account context, and the Agentforce agent can pick up where Piper leaves off. This creates a smooth and seamless handoff experience your customers crave.

‍An MCP client and server to share context across agents in real time, available Q3 2026.*

Lastly, we’re building a Qualified Model Context Protocol (MCP) client and server to help Piper communicate more easily with other Agentforce agents within an organization. In the agentic enterprise, our customers are adopting agents at a rapid clip for all areas of their business—like marketing, support, sales, and product—and these agents need to be able to gather and share context with each other. 

With the MCP Client, Piper can gather context from other agents to inform her actions. And with the MCP Server, she can share context with other agents. It’s essentially “data in, data out” but using natural language and all in real time. For example, Piper can pass context from a website conversation to a product agent who can then use that insight to inform the in-app experience. MCPs are the connective tissue between agents and a critical unlock for interoperability. In a multi-agent world, this is non-negotiable.

The agentic enterprise is officially here, primed to transform the traditional workflows and business practices we’ve known for decades. Together, Qualified and Agentforce are leading the way to help organizations adopt agents and find real success. If you’d like to learn more about Qualified and our future partnership with Agentforce, just ask Piper. She’s standing by ready to connect anytime. 👉

*Our product roadmap fluctuates based on market conditions and timelines are subject to change.