Confessions of an AI SDR Skeptic

Confessions of an AI SDR Skeptic

Here, Gina Inks, Head of Marketing at ROI DNA, unpacks why they had reservations about Piper the AI SDR Agent and the turning point that converted them into believers.

Dan Darcy
Dan Darcy
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Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link
Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link

About ROI DNA

ROI DNA is a full-service B2B digital marketing agency focused on accelerating revenue growth for its clients through strategic ABX, martech, digital media, and creative. As AI reshapes marketing and sales, ROI DNA is guiding B2B brands through the shift—including the rise of agentic marketing and AI SDRs.

“We help brands navigate how AI is changing the game in search and buyer behavior.”

Gina Inks, Head of Marketing, ROI DNA

 The Challenge: Skepticism Around AI SDR Agents

When AI SDR agents first emerged, some of ROI DNA’s clients were a little skeptical about the value. The feedback was cautious and filled with common concerns:

  • “Is this just a chatbot?”

  • “Will it sound on-brand?”

  • “Will sales reps feel threatened?”

  • “Will it really deliver ROI?”

“Our customers look to us for guidance—and we’re all for innovation, but only with the right guardrails.”

The Turning Point: Seeing Piper the AI SDR Agent in Action

Gina and her team guided clients through a thoughtful evaluation of Qualified and its AI SDR Agent Piper. One key client, Flexential, went from skeptical to sold after understanding the full capabilities of a true AI SDR:

“A-ha!” Moments:

  • Pipeline generation as the primary goal, not just conversation

  • Omnichannel execution across website and email

  • Personalized, brand-accurate messaging

  • Seamless handoff and collaboration with human SDRs

  • Time savings for sales teams, allowing them to focus on high-touch outreach

“They saw Piper wasn’t a chatbot—she’s a pipeline-generating agent that ensures nothing gets left on the table.”

The Results: Measurable ROI in 30 Days

Both ROI DNA and their clients experienced early success after adopting Piper:

  • Increased pipeline within the first 30 days

  • More meetings booked automatically

  • Sales team time saved by automating low-value inbound

  • Offset the need to hire additional SDRs
  •  Improved lead qualification, surfacing high-intent leads and filtering out noise

“We realized ROI fast—Piper is now central to our growth strategy for the coming year.”

Use Cases: Inbound Scale Without Human Burnout

Piper is reshaping how ROI DNA scales inbound, acting as the first line of engagement and qualification. Key use cases:

  • Handling demo requests, content downloads, and web inquiries

  • Supporting SDR teams by disqualifying weak leads early

  • Helping outbound SDRs stay focused on strategic ABM plays

  • Driving efficient pipeline creation through automation and personalization

“Our SDR team is focused on outbound. Piper helps us capture the rest—without wasting human hours.”

Final Advice for AI Skeptics

Gina encourages healthy skepticism, but warns against missing the moment:

“AI with a human touch is the future. Don’t get left behind—but do your homework. Prioritize the right content, and choose a platform that knows how to deliver.”

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Confessions of an AI SDR Skeptic

Here, Gina Inks, Head of Marketing at ROI DNA, unpacks why they had reservations about Piper the AI SDR Agent and the turning point that converted them into believers.

Dan Darcy
Dan Darcy
No items found.
Confessions of an AI SDR Skeptic
Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link
Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link

About ROI DNA

ROI DNA is a full-service B2B digital marketing agency focused on accelerating revenue growth for its clients through strategic ABX, martech, digital media, and creative. As AI reshapes marketing and sales, ROI DNA is guiding B2B brands through the shift—including the rise of agentic marketing and AI SDRs.

“We help brands navigate how AI is changing the game in search and buyer behavior.”

Gina Inks, Head of Marketing, ROI DNA

 The Challenge: Skepticism Around AI SDR Agents

When AI SDR agents first emerged, some of ROI DNA’s clients were a little skeptical about the value. The feedback was cautious and filled with common concerns:

  • “Is this just a chatbot?”

  • “Will it sound on-brand?”

  • “Will sales reps feel threatened?”

  • “Will it really deliver ROI?”

“Our customers look to us for guidance—and we’re all for innovation, but only with the right guardrails.”

The Turning Point: Seeing Piper the AI SDR Agent in Action

Gina and her team guided clients through a thoughtful evaluation of Qualified and its AI SDR Agent Piper. One key client, Flexential, went from skeptical to sold after understanding the full capabilities of a true AI SDR:

“A-ha!” Moments:

  • Pipeline generation as the primary goal, not just conversation

  • Omnichannel execution across website and email

  • Personalized, brand-accurate messaging

  • Seamless handoff and collaboration with human SDRs

  • Time savings for sales teams, allowing them to focus on high-touch outreach

“They saw Piper wasn’t a chatbot—she’s a pipeline-generating agent that ensures nothing gets left on the table.”

The Results: Measurable ROI in 30 Days

Both ROI DNA and their clients experienced early success after adopting Piper:

  • Increased pipeline within the first 30 days

  • More meetings booked automatically

  • Sales team time saved by automating low-value inbound

  • Offset the need to hire additional SDRs
  •  Improved lead qualification, surfacing high-intent leads and filtering out noise

“We realized ROI fast—Piper is now central to our growth strategy for the coming year.”

Use Cases: Inbound Scale Without Human Burnout

Piper is reshaping how ROI DNA scales inbound, acting as the first line of engagement and qualification. Key use cases:

  • Handling demo requests, content downloads, and web inquiries

  • Supporting SDR teams by disqualifying weak leads early

  • Helping outbound SDRs stay focused on strategic ABM plays

  • Driving efficient pipeline creation through automation and personalization

“Our SDR team is focused on outbound. Piper helps us capture the rest—without wasting human hours.”

Final Advice for AI Skeptics

Gina encourages healthy skepticism, but warns against missing the moment:

“AI with a human touch is the future. Don’t get left behind—but do your homework. Prioritize the right content, and choose a platform that knows how to deliver.”

Stay up to date with weekly drops of fresh B2B marketing and sales content.

By registering, you agree that Qualified may process your personal data for events and marketing as set forth in our Privacy Policy
Thank you for subscribing. You’ll start receiving updates for Qualified+ shortly.
Oops! Something went wrong while submitting the form.

Confessions of an AI SDR Skeptic

Here, Gina Inks, Head of Marketing at ROI DNA, unpacks why they had reservations about Piper the AI SDR Agent and the turning point that converted them into believers.

Dan Darcy
Dan Darcy
No items found.
Confessions of an AI SDR Skeptic
Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link
Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link

About ROI DNA

ROI DNA is a full-service B2B digital marketing agency focused on accelerating revenue growth for its clients through strategic ABX, martech, digital media, and creative. As AI reshapes marketing and sales, ROI DNA is guiding B2B brands through the shift—including the rise of agentic marketing and AI SDRs.

“We help brands navigate how AI is changing the game in search and buyer behavior.”

Gina Inks, Head of Marketing, ROI DNA

 The Challenge: Skepticism Around AI SDR Agents

When AI SDR agents first emerged, some of ROI DNA’s clients were a little skeptical about the value. The feedback was cautious and filled with common concerns:

  • “Is this just a chatbot?”

  • “Will it sound on-brand?”

  • “Will sales reps feel threatened?”

  • “Will it really deliver ROI?”

“Our customers look to us for guidance—and we’re all for innovation, but only with the right guardrails.”

The Turning Point: Seeing Piper the AI SDR Agent in Action

Gina and her team guided clients through a thoughtful evaluation of Qualified and its AI SDR Agent Piper. One key client, Flexential, went from skeptical to sold after understanding the full capabilities of a true AI SDR:

“A-ha!” Moments:

  • Pipeline generation as the primary goal, not just conversation

  • Omnichannel execution across website and email

  • Personalized, brand-accurate messaging

  • Seamless handoff and collaboration with human SDRs

  • Time savings for sales teams, allowing them to focus on high-touch outreach

“They saw Piper wasn’t a chatbot—she’s a pipeline-generating agent that ensures nothing gets left on the table.”

The Results: Measurable ROI in 30 Days

Both ROI DNA and their clients experienced early success after adopting Piper:

  • Increased pipeline within the first 30 days

  • More meetings booked automatically

  • Sales team time saved by automating low-value inbound

  • Offset the need to hire additional SDRs
  •  Improved lead qualification, surfacing high-intent leads and filtering out noise

“We realized ROI fast—Piper is now central to our growth strategy for the coming year.”

Use Cases: Inbound Scale Without Human Burnout

Piper is reshaping how ROI DNA scales inbound, acting as the first line of engagement and qualification. Key use cases:

  • Handling demo requests, content downloads, and web inquiries

  • Supporting SDR teams by disqualifying weak leads early

  • Helping outbound SDRs stay focused on strategic ABM plays

  • Driving efficient pipeline creation through automation and personalization

“Our SDR team is focused on outbound. Piper helps us capture the rest—without wasting human hours.”

Final Advice for AI Skeptics

Gina encourages healthy skepticism, but warns against missing the moment:

“AI with a human touch is the future. Don’t get left behind—but do your homework. Prioritize the right content, and choose a platform that knows how to deliver.”

Related content

Stay up to date with weekly drops of fresh B2B marketing and sales content.

By registering, you agree that Qualified may process your personal data for events and marketing as set forth in our Privacy Policy
Thank you for subscribing. You’ll start receiving updates for Qualified+ shortly.
Oops! Something went wrong while submitting the form.

Confessions of an AI SDR Skeptic

Here, Gina Inks, Head of Marketing at ROI DNA, unpacks why they had reservations about Piper the AI SDR Agent and the turning point that converted them into believers.

Confessions of an AI SDR Skeptic
Dan Darcy
Dan Darcy
|
May 5, 2025
|
X
min read
Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link
Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link

About ROI DNA

ROI DNA is a full-service B2B digital marketing agency focused on accelerating revenue growth for its clients through strategic ABX, martech, digital media, and creative. As AI reshapes marketing and sales, ROI DNA is guiding B2B brands through the shift—including the rise of agentic marketing and AI SDRs.

“We help brands navigate how AI is changing the game in search and buyer behavior.”

Gina Inks, Head of Marketing, ROI DNA

 The Challenge: Skepticism Around AI SDR Agents

When AI SDR agents first emerged, some of ROI DNA’s clients were a little skeptical about the value. The feedback was cautious and filled with common concerns:

  • “Is this just a chatbot?”

  • “Will it sound on-brand?”

  • “Will sales reps feel threatened?”

  • “Will it really deliver ROI?”

“Our customers look to us for guidance—and we’re all for innovation, but only with the right guardrails.”

The Turning Point: Seeing Piper the AI SDR Agent in Action

Gina and her team guided clients through a thoughtful evaluation of Qualified and its AI SDR Agent Piper. One key client, Flexential, went from skeptical to sold after understanding the full capabilities of a true AI SDR:

“A-ha!” Moments:

  • Pipeline generation as the primary goal, not just conversation

  • Omnichannel execution across website and email

  • Personalized, brand-accurate messaging

  • Seamless handoff and collaboration with human SDRs

  • Time savings for sales teams, allowing them to focus on high-touch outreach

“They saw Piper wasn’t a chatbot—she’s a pipeline-generating agent that ensures nothing gets left on the table.”

The Results: Measurable ROI in 30 Days

Both ROI DNA and their clients experienced early success after adopting Piper:

  • Increased pipeline within the first 30 days

  • More meetings booked automatically

  • Sales team time saved by automating low-value inbound

  • Offset the need to hire additional SDRs
  •  Improved lead qualification, surfacing high-intent leads and filtering out noise

“We realized ROI fast—Piper is now central to our growth strategy for the coming year.”

Use Cases: Inbound Scale Without Human Burnout

Piper is reshaping how ROI DNA scales inbound, acting as the first line of engagement and qualification. Key use cases:

  • Handling demo requests, content downloads, and web inquiries

  • Supporting SDR teams by disqualifying weak leads early

  • Helping outbound SDRs stay focused on strategic ABM plays

  • Driving efficient pipeline creation through automation and personalization

“Our SDR team is focused on outbound. Piper helps us capture the rest—without wasting human hours.”

Final Advice for AI Skeptics

Gina encourages healthy skepticism, but warns against missing the moment:

“AI with a human touch is the future. Don’t get left behind—but do your homework. Prioritize the right content, and choose a platform that knows how to deliver.”

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