Goodbye Missed Chats: How Tipalti Scales with Piper the AI SDR Agent
Tipalti invested big in driving high quality website traffic but inbound SDRs could only convert a fraction of these buyers over chat. With Piper, they boosted pipeline instantly.

Tipalti invested big in driving high quality website traffic but inbound SDRs could only convert a fraction of these buyers over chat. With Piper, they boosted pipeline instantly.
Tipalti is a leading global fintech company helping finance teams automate and scale payables. Serving 5,000+ customers—including Twitch, Canva, Roblox, and GoDaddy—Tipalti has earned accolades from IDC and appeared on the Deloitte Fast 500 list seven years in a row.
“Our mission is to help finance teams live up to their strategic potential by eliminating manual, repetitive work.”
— Tom Edgington, Digital Marketing Manager, Tipalti
Tipalti was driving strong inbound traffic, but struggling to convert it effectively:
“Our SDR org just wasn’t built to handle every kind of conversation. We needed something scalable and consistent.”
Tipalti deployed Piper to autonomously engage and qualify inbound traffic across their website—freeing up SDRs and improving conversion.
“Piper feels human, but delivers way more consistency at scale than we were getting with live reps.”
Tipalti extended Piper’s capabilities within email for inbound lead follow-up:
“We replaced rules-based journeys with one Piper experience—and it’s outperforming our humans in both engagement and conversion.”
What’s next for Piper the AI SDR agent at Tipalti
Lessons learned from Tipalti
“Don’t overcomplicate it. Start simple with a clear goal like lead gen. Involve your stakeholders early, and let the results speak for themselves.”
— Tom Edgington
Stay up to date with weekly drops of fresh B2B marketing and sales content.
Tipalti invested big in driving high quality website traffic but inbound SDRs could only convert a fraction of these buyers over chat. With Piper, they boosted pipeline instantly.
Tipalti is a leading global fintech company helping finance teams automate and scale payables. Serving 5,000+ customers—including Twitch, Canva, Roblox, and GoDaddy—Tipalti has earned accolades from IDC and appeared on the Deloitte Fast 500 list seven years in a row.
“Our mission is to help finance teams live up to their strategic potential by eliminating manual, repetitive work.”
— Tom Edgington, Digital Marketing Manager, Tipalti
Tipalti was driving strong inbound traffic, but struggling to convert it effectively:
“Our SDR org just wasn’t built to handle every kind of conversation. We needed something scalable and consistent.”
Tipalti deployed Piper to autonomously engage and qualify inbound traffic across their website—freeing up SDRs and improving conversion.
“Piper feels human, but delivers way more consistency at scale than we were getting with live reps.”
Tipalti extended Piper’s capabilities within email for inbound lead follow-up:
“We replaced rules-based journeys with one Piper experience—and it’s outperforming our humans in both engagement and conversion.”
What’s next for Piper the AI SDR agent at Tipalti
Lessons learned from Tipalti
“Don’t overcomplicate it. Start simple with a clear goal like lead gen. Involve your stakeholders early, and let the results speak for themselves.”
— Tom Edgington
Stay up to date with weekly drops of fresh B2B marketing and sales content.
Tipalti invested big in driving high quality website traffic but inbound SDRs could only convert a fraction of these buyers over chat. With Piper, they boosted pipeline instantly.
Tipalti is a leading global fintech company helping finance teams automate and scale payables. Serving 5,000+ customers—including Twitch, Canva, Roblox, and GoDaddy—Tipalti has earned accolades from IDC and appeared on the Deloitte Fast 500 list seven years in a row.
“Our mission is to help finance teams live up to their strategic potential by eliminating manual, repetitive work.”
— Tom Edgington, Digital Marketing Manager, Tipalti
Tipalti was driving strong inbound traffic, but struggling to convert it effectively:
“Our SDR org just wasn’t built to handle every kind of conversation. We needed something scalable and consistent.”
Tipalti deployed Piper to autonomously engage and qualify inbound traffic across their website—freeing up SDRs and improving conversion.
“Piper feels human, but delivers way more consistency at scale than we were getting with live reps.”
Tipalti extended Piper’s capabilities within email for inbound lead follow-up:
“We replaced rules-based journeys with one Piper experience—and it’s outperforming our humans in both engagement and conversion.”
What’s next for Piper the AI SDR agent at Tipalti
Lessons learned from Tipalti
“Don’t overcomplicate it. Start simple with a clear goal like lead gen. Involve your stakeholders early, and let the results speak for themselves.”
— Tom Edgington
Stay up to date with weekly drops of fresh B2B marketing and sales content.
Tipalti invested big in driving high quality website traffic but inbound SDRs could only convert a fraction of these buyers over chat. With Piper, they boosted pipeline instantly.
Tipalti is a leading global fintech company helping finance teams automate and scale payables. Serving 5,000+ customers—including Twitch, Canva, Roblox, and GoDaddy—Tipalti has earned accolades from IDC and appeared on the Deloitte Fast 500 list seven years in a row.
“Our mission is to help finance teams live up to their strategic potential by eliminating manual, repetitive work.”
— Tom Edgington, Digital Marketing Manager, Tipalti
Tipalti was driving strong inbound traffic, but struggling to convert it effectively:
“Our SDR org just wasn’t built to handle every kind of conversation. We needed something scalable and consistent.”
Tipalti deployed Piper to autonomously engage and qualify inbound traffic across their website—freeing up SDRs and improving conversion.
“Piper feels human, but delivers way more consistency at scale than we were getting with live reps.”
Tipalti extended Piper’s capabilities within email for inbound lead follow-up:
“We replaced rules-based journeys with one Piper experience—and it’s outperforming our humans in both engagement and conversion.”
What’s next for Piper the AI SDR agent at Tipalti
Lessons learned from Tipalti
“Don’t overcomplicate it. Start simple with a clear goal like lead gen. Involve your stakeholders early, and let the results speak for themselves.”
— Tom Edgington
Discover how we can help you convert more prospects into pipeline–right from your website.